TONY MILLER
********@*****.*** (***) *** - **** *751 Riverdale Rd, Apt 11C 30349
CAREER PROFILE
•Over 25 years of providing excellent customer service skills while driving execution.
•Outstanding ability in managing processes, coaching and developing associates, driving results by coordinating and monitoring functional areas to ensure performance that is consistent with the business plan.
•Strong verbal and written communication skills coupled with the ability to utilize my critical thinking attributes to originate, create, and resolve problems.
•Skilled in Strong Organizational & Multitasking Skills, Team Building, Analytical & Problem Solving
PROFESSIONAL SKILLS
Drives Execution Safety
Leadership/Management Building Strong Relationships
Driving and Transportation Client Relations
Excellent Customer Service Process Improvement
Safety Maintenance Product Distribution
PROFESSIONAL EXPERIENCE
THE HOME DEPOT, Atlanta GA 1/2019 to Current
Driver
Inspected vehicle before and after every trip to assess performance and maintenance requirements.
Checked vehicle after each shift for any damage and made sure it was properly cleaned and maintained.
Positioned lifting devices under or around loaded pallets and boxes to secure materials for transport.
Logged daily mileage, gas and other data in [Software] to keep management informed of field activities.
Verified contents of inventory loads against shipping papers to determine any discrepancies.
Demonstrated professional conduct with clients and families do deliver outstanding customer service.
Positioned lifting devices under or around loaded pallets and boxes to secure materials for transport.
Utilized on-board computer to optimize routes and continuously meet estimated delivery times.
THE HOME DEPOT, Atlanta GA 9/2015 to Current
General Warehouse Associate
Facilitated all deliveries while leading team for delivering accuracy and timeliness.
Managed process improvements in relation to driver efficiency.
Utilized on-board computer to optimize routes and continuously meet estimated delivery times.
Performed activities on time while maintaining regular attendance and punctuality to support scheduling and work coverage.
PetSmart McDonough, GA 8/2013 to 9/2015
Lead Warehouse Forklift Driver
Trained warehouse associates for Forklift training
Managed process improvements in relation to driver efficiency.
Coordinated with team members to ensure efficient deliveries.
Loaded and unloaded merchandise efficiently to meet demanding route targets.
Delivered goods and services to customers on time and in excellent condition.
Presented bills and receipts to customers to collect payments for goods delivered or unloaded.
EDUCATION
High School Diploma - 1994