Customer Service P E

High School Diploma

Certified English infop. Certificado por el Instituto Nacional de

Formación Profesional.

Luisa Trunbles • January 2014–December 2014

English October 2020 to November 2020.

Customer Service Report - October 2021

S A L E P E R S O N F R E I G H T S E R V I C E S

S K I L L S

S U M M A R Y

W O R K E X P E R I E N C E

E D U C A T I O N

C E R T I F I C A T I O N S

JIMMY GODOY

Engaged potential clients through outbound calls to promote freight services offered by Simplex Group. Presented the company's value proposition, addressed customer inquiries and objections, and demonstrated exceptional communication and persuasion skills. 843-***-**** ****************@*****.***

1728 Rifle Range Rd Mt Pleasant, www.reallygreatsite.com SC 29464

Strong problem-solving

Analytical skills

Interpersonal Skills

Communication

Collaboration

Leadership

Critical thinking

Attention to detail

Industry Expertise:

Proficient in freight logistics, safety protocols, and regulatory compliance. Well-versed in FMCSA (Federal Motor Carrier Safety Administration) regulations and DOT (Department of Transportation) directives. Stay abreast of current industry developments and trends. Proficient in both outbound and inbound sales strategies. Skilled in active listening to customize solutions according to customer requirements. Demonstrated effectiveness in following up with leads and successfully closing sales. Simplex Group

"Sales Skills:"

Associate Degrees

Outbound Sales Specialist: October 22, 2022 - March 13, 2024. Web developer project unfinished from November 2023 to October 2025.

Payment and Personal Information Management:

Ensured secure handling of payment details.

Protected customers' personal information.

Achievements:

Demonstrated consistent achievement of sales targets or surpassed them. Acquired extensive product knowledge and expertise in the industry. Engaged in collaborative efforts with team members to enhance overall sales results.

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