PROFESSIONAL
SUMMARY
SKILLS
EXPERIENCE
JL JEFFREY LONGSTREET
Cleveland, OH 44128 216-***-**** **************@*****.*** Energetic Team Leader Outpatient Lab Specimen Processing with exceptional leadership and motivation skills. Encourages team members to meet and exceed performance targets while maintaining quality and consistency. Diplomatic communicator with high-level emotional intelligence and conflict management skills. Skilled in specimen processing demonstrating both hard and soft skills for high stake environments.
• Quality Improvement • Shift Scheduling Documentation And Reporting
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Team work and
collaboration
• • Team motivation • Attention to detail
June 2001 - December 2023
Team Leader Outpatient Lab Specimen Processing
Cleveland Clinic Cleveland, OH
Supervised teams and individuals, giving feedback on performance and setting goals for improvement.
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Organized schedules and daily assignments for team, leveraging individual knowledge, and strengths to maximize team success.
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Contributed to successful quality control initiatives and implemented new strategies to improve employee work.
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• Provided regular feedback to team members on their performance. Set performance expectations for the team monitoring progress towards goals and providing constructive feedback as needed.
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• Specimen processing, blood, urine, and stool
• 22 years experience in Epic care
• Word, and Microsoft experience
• Kronos., Payroll, attendance, PTO.
October 1989 - February 2000
Mobile Unit Assistant
Cleveland, OH
• Collecting blood samples as a phlebotomist
• Specimen processing,urine blood samples
• Proper documentation and storage of specimens.
EDUCATION
Protected patients by enforcing strong safety measures, including correct use of restraints and preventive measures against access to hazardous chemicals.
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• Controlled supply use through effective staff training and monitoring. Completed 2years 1986-1988. (Business
Administration) - Business Admin
Mira Costa College, Oceanside, CA