Maintenance Manager Customer Service
Resume:
Frankie Castillo
Round Rock, Texas
************@*****.***
Employment History
DR Horton – Superintendent - Single and Multifamily Homes June 2020 — Present
● Accountable for delivering multifamily projects on time and with impeccable quality and attention to detail,
● Manage all functions of the job site as it relates to home/apartment construction while providing excellent customer service
● Manage the construction of multiple homes/apartment units from permit to closing by scheduling and supervising job site subcontractors, homeowner walk-throughs, and inspections while maintaining company construction and safety standards
● Plan and direct construction activities on the building site
● Schedule all involved subcontractors for each phase of development and construction Maintenance Engineer Manager
Posh Management - Kauai Shores Hotel, Kapaa, Hawaii July 2018 — April 2020
● Inspect hotel regularly to ensure it meets safety standards
● Arrange and oversee routine maintenance in hotel rooms, lobbies and facilities.
● Organize repair projects in a manner that does not disturb guests
● Plan and oversee renovations and construction
● Act fast to resolve emergency issues (e.g. power outages)
● Find ways to reduce hotel operating costs and conserve energy
● Supervise team of Maintenance Technicians and Groundskeepers
● Manage relationships with contractors and service providers
● Maintain budgets, expenses and activity logs
Maintenance Manager
Jones Property Management - Melrose Place, Austin, TX November 2017 — July 2018
● Perform repairs and improvements (plumbing, electrical, HVAC, carpentry, painting, etc.) to bring vacant apartment units to market-ready status and as needed to meet resident's needs.
● Oversee and coordinate team that maintains and repairs electrical, plumbing, ventilation and other building systems.
● Responsible for evaluating problematic systems or facilities and determining what installation or repair services need to be performed.
● Develop and implement maintenance procedures and maintaining personnel records.
● Inspected vacated apartments and completed make-ready checklist.
● Coordinated status of make-ready units.
Maintenance Manager
Berkshire Communities - Riverview, Austin, Texas
March 2017 — November 2017
Maintenance Manager
Berkshire Communities - San Marin, Austin, Texas
May 2014 — March 2017
Maintenance Technician
Berkshire Properties - Laurel Woods, Austin, Texas January 2012 — May 2014
Lead Maintenance at Neighborhood Realty - Skyview
Village, Pflugerville, Texas
May 2006 — January 2012
Certified Apartment
Maintenance Technician –
2017
EPA Certification - Section
608 Type I, II, III
Maintenance Technician of
the Year 2014 - Berkshire
Communities
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