Account Executive Customer Service
Resume:
ERICA McCAMERON
Plano, TX *****
**************@*******.***
SUMMARY
Motivated self-starter, flexible team player, and a goal-driven professional
Extensive experience in sales, marketing, and customer service
Proven relationship-builder with superior written, oral, and group communication skills
Results-driven achiever with exemplary time management and organizational techniques
Innovative problem-solver with the ability to produce workable solutions
EXPERIENCE
DebtBlue Feb. 2023-Present
Certified Debt Specialist
Direct-to-consumer (B2C) inside sales skills
Strong verbal communications, presenting information to clients in a clear, concise, and professional manner while displaying empathy and understanding to the clients
Conducting outbound calls to effectively manage my individual sales pipeline
Thriving in a fast-paced, high-energy fun call center environment
Consistently exceeding minimum (KPIs).
Organized with time management skills
IAPDA certified
Squareone Business Machines Jun. 2014 – Aug. 2015 & Jan. 2018 – Feb. 2023 Sr. Account Executive
Built my territory through small lease base and hunting (in-person & phone cold calling prospects)
B2B sales with both hardware and software - mail machines, document handling hardware and software solutions
Two-thirds of my book of business was new business-BOB $470K
Managed accounts from start to finish (i.e. Setting appointments, presentations, demonstrations, and closings)
Set appointments for 3D Printers, run seminars and events, marketed to proper companies for these products
Maintained client database (CRM-Salesforce & ZOHO)
Hilliard Office Solutions – Farmers Branch, TX December 2016 – January 2018
Sales Consultant
109% of quota – All net new B2B sales business selling Pitney Bowes & Konica Minolta Products
Constant Top 1 or 2 Rep in Dallas/Ft. Worth-BOB $380K
Built my territory through net new hunting (in-person & phone cold calling prospects)
B2B sales with both hardware and software - mail machines, document handling hardware and software solutions
Managed accounts from start to finish (i.e. Setting appointments, presentations, demonstrations, and closings)
Maintained client database (CRM-Compass Sherpa)
ASI Business Solutions – Farmers Branch, TX July 2016 – November 2016 Account Executive
Built my territory through small lease base and hunting (in-person & phone cold calling prospects)
Managed accounts from start to finish (i.e. Setting appointments, presentations, demonstrations, and closings)
Maintained client database (CRM-Compass Sherpa)
Wall Homes formerly Newmark Homes – Forest Hill, TX 2005 - 2008 & 2015 - 2016
New Home Sales Manager
Sold 4.8 million starting in August 2005, sold 6.4 million in 2006, sold 9.76 million in 2007, and sold 1.7 million from January to March 2008
Assisted customers from start of new home buying process to close; including but not limited to design gallery selections, pre-construction meeting, pre-sheetrock meetings, and closing
Evaluated target markets and implemented marketing strategies
Accomplishments
Consistent Multi-million-dollar producer
Awarded Top Dollar Volume and Top Sales Volume multiple months
Neopost USA - Dallas, TX February 2012 – June 2014
Outside Sales Account Executive
Built my territory through small lease base and hunting (in-person & phone cold calling prospects)
Consistently in Top sales reps for Dallas/Ft. Worth marketplace with a BOB-$350K
B2B sales with both hardware and software – mail machines, document handling hardware and software solutions
Managed accounts from start to finish (i.e. Setting appointments, presentations, demonstrations, and closings)
Maintained client database (CRM-Salesforce)
EDUCATION
Tarleton State University- Stephenville, TX December 2004
Bachelor of Business Administration – Marketing Degree
Member of American Marketing Association
Member of COBA (College of Business Administration) Association, Picked for trip to Europe
Dean’s List – 6 semesters
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