Customer Service Data Entry

DeAnn R. von Hoffman

Fort Worth, TX 972-***-**** ***************@*****.***

Experience

CASHIER AND CUSTOMER SERVICE MOREY’S HARDWARE MARCH 2023 – MAY 2024

· Cashier for a family-owned hardware store. Efficiency with math and cash handline skills

· Attention to detail when stocking products, making price changes and communicating necessary corrections

· Assist customers to find the best products available to meet their needs ASSISTANT MGR. / DEPARTMENT MGR. SLI ENTERPRISES, INC. dba. MCDONALD’S SEPT 2010 – JULY 2022

· Lead a team of 40-50 employees and ensured correct policies and procedures were continuously followed

· Guest Service Dept. Manager; service area training, FC & DT times, equipment cleanliness and maintenance, customer experience

· People Dept. Manager; Recruitment, HR processing, schedules, training programs, productive performance reviews, crew recognitions

· Kitchen Dept. Manager: Inventory, truck orders, stockroom organization, food safety, ensure great quality food is delivered, food cost OWNER – OPERATOR REGISTERD FAMILY HOME CHILD CARE MARCH 1992 – AUGUST 2010

· Ran a fulltime childcare business in my family’s home. Ages ranged from three weeks to fourteen years of age.

· Enrolled in a food program to ensure proper nutritional needs were met throughout the different stages of growth

· Maintained 20 hours of continued education per year to meet the Texas state requirements CONCESSIONAIRE STEAK ON A STAKE & JAKES CAKES GRAPEVINE FAMILY BUSINESS 2004 – 2023

· Worked concessions for a family-run business at events throughout DFW, including the Fort Worth Stock Show since 2004 SERVICE UNDERWRITER & SECRETARY GRONER MORTON OLDS & CADILLAC AUG 1988 – MAY 1998

· Complete service tickets for repairs and warranty work, enter claims in computer system

· Worked on incomplete documents making corrections and resubmitting claims to recover large sums for the business

· Assisted title clerk, file clerk and in data entry RESEARCH AND DEVELOPMENT GEORGE GRUBBS NISSAN JULY 1987– JULY 1988

· Identify errors, make corrections and filed administrative documents for Parts, Service and Paint & Body shop

· Handle large amounts of cash and checks in completing each daily deposit

· Assisted the title clerk, file clerk and data entry Skills & Attributes

· Accuracy with cash handling · Problem-solving abilities · Leadership

· Adaptability · Critical-thinking skills · Creative minded

· Excellent interpersonal skills · Organization skills Education

TARRANT COUNTY JUNIOR COLLEGE LEGAL SECRETARY

AMON CARTER RIVERSIDE HIGHCHOOL FORT WORTH, TX GRADUATED

· Extracurriculars & Accomplishments: Science Club, Vocational Office Education, 1979-1980 Song Mates Glee Club, Band, Flag Corp., Four yearly musicals. Honor Choir including four years of musical performance with #1 raking in UIL solo advancing to State of TX competition. 1980-1981 Representative for Ft. Worth East District – Conference Council for Methodist Youth Ministries

REFERENCES:

Belinda Pattison Granbury, TX Friend/Colleague Known for 45 years 817-***-**** or ********************@*****.***

Gloria Washington Dallas, TX Friend /Colleague Known for 11 years 469-***-**** LaShana Taylor Dallas, TX Colleague Known for 8 years Contact: **-***@***************.***

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