Program Manager Chemical Dependency
Resume:
Tracie Bernard
Monroe, LA *****
*****************@*****.***
Work Experience
Caregiver for Grandson
Son and Daughter-in-law-Beaumont, TX
December 2019 to July 2024
I stopped working in 2019 when I learned that my son's wife was pregnant. From 2020 until very recently I lived with them and provided child care for my grandson. Program Manager of Independent Housing
Cenla Chemical Dependency Council-Pineville, LA
August 2008 to August 2019
Developed a HUD funded housing program for patients suffering from dual diagnosis. Designed and implemented treatment protocol, planned and facilitated group therapies, planned and facilitated individual counseling sessions, and assisted clients with the development of everyday living skills. Planned and implemented annual budget for this federally funded program at our non-profit organization. Developed all demographic documents, other client forms and the client handbook for this program. Completed the annual HUD NOFA funding Grant. Maintained the quality and integrity of the program. Collected data relevant to the effectiveness of goes and objectives on relevant to individual clients and the entire program.
Reported program and individual client data to funders. Program manager for intensive outpatient treatment program Cenla chemical dependency council-Pineville, LA
March 2008 to August 2015
Developed this state funded DCFS program from its inception as a contract through CCDC a local nonprofit agency. Developed the programs treatment protocol. Implemented group and individual therapies. Managed the programs annual budget. Completed and submitted reports regarding financial data. Supervised one assistant and three counselors who were employed through this program. Maintained the quality and effectiveness of the program. Implemented ways to derive data relative to the effectiveness of goal procurement for clients. Evaluated and enforced the allignment of the staffs practices and goals with the program's objectives. Case manager
Alexandria's inner City revitalization-Alexandria, LA February 2004 to July 2008
Conducted routine case management for residential clients in a program for homeless persons. Developed and implemented group and individual counseling sessions with each client. Volunteer Coordinator
Hope House homeless shelter-Alexandria, LA
January 2000 to December 2007
Planned and coordinated fundraising events.
Contacted new individuals and businesses encouraging donations and volunteerism. Maintained rapport with current individual and business donors. Telemessaging Operator
Lavergnes Telemessaging-Alexandria, LA
April 1998 to September 2001
Answered phone lines for various businesses.
Transmitted messages for Radio Phone Beepers.
Telemarketer/Sales
Louisiana State Troopers Association-Pineville, LA April 1995 to August 1997
Persuasively speaking to randomly dialed potential donors and trying to convince them to donate. Also worked on a sales campaign trying to convince landline subscribers to switch carriers. During my time here I had an excellent sales record. I was named salesperson of the month several times and salesperson of the quarter twice from a pool of 70-100 telemarketers. Education
Certified substance abuse counselor and gambling addiction specialist in Bachelor level certified substance abuse counselor and gambling addiction specialist
La Alcohol and Drug Regulatory Authority - Baton Rouge, LA January 2009 to May 2012
Bachelor's degree in Social Work
Northwestern State University of Louisiana - Natchitoches, LA August 1993 to December 2000
Skills
• Individual / Group Counseling
• Program Management
• Presentation Skills
• Motivational Interviewing
• Curriculum Development
• Addiction Counseling
• Case Management
• Intake Experience
• Behavioral Therapy
• Social Work
• Cognitive Behavioral Therapy
• Program Development
• Crisis Management
• Customer service
• Microsoft Office
• English
• Organizational skills
• Group Therapy
• Meeting Facilitation
• Mental Health Counseling
• Telemarketing
• Persuasion (10+ years)
• Negotiation (10+ years)
• Conflict Resolution and Management (10+ years)
• Project coordination
Certifications and Licenses
Certified Substance Abuse Counselor
BSAC
Additional Information
What is my definition of a "fast walker"?
The established average rate of speed for human beings when walking is 1.4 m/s. Any person who's gate exceeds this average is considered a fast walker. Recent studies have shown that fast walkers or typically "go-getters", they tend to have an IQ rate that is on average 16 points higher than slow walkers, and also seem to have more emotional stability throughout their lifespan.
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