Client Service B C

MANINDER KAUR SHERGILL

Surrey, B.C. V*W *Y* 778-***-**** ********.*.*@*******.***

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HIGHLIGHTS OF QUALIFICATIONS:

A highly motivated, organized and dependable individual with strong time management skills.

Experience working with highly confidential medical information.

Strong multitasking skills obtained from working multiple positions in fast paced, high intensity work environments in health care and client service industry.

Strong effective interpersonal and leadership skills in a team environment.

Excellent oral and written communication skills.

Adept at reacting positively, consistently to challenging situations and changes due to strong problem solving and critical thinking skills.

Exercises integrity, transparency and honesty in decision making processes.

Fluent in Punjabi, Hindi and English.

Quick learner, approachable and comfortable handling situations that require conflict resolution. WORK EXPERIENCE:eri

We Care Medical Clinic April 17, 2024 – April 26, 2024 6329 King George Blvd Surrey, BC

Greeted and anticipated patient needs and provided high quality service.

Scheduled patient appointments and gather relevant medical documents pertinent to patient safety and confidentiality.

Maintained an organized booking schedule to limit administrative errors.

Actively listened to patients to answer their questions and concerns. Subway January 27, 2024 – April 16, 2024 7475

2285 160 Street Surrey, BC

Prepared menu items accurately in a fast-paced work environment, fulfilling in person and online orders to offer consistent and quick service.

Answered customer questions and resolved any customer issues while upholding brand standards and values to ensure customer satisfaction.

Meticulously handled system transactions including credit, cash, exchanges and refunds to ensure accurate records.

Divided tasks from food prep to cleaning with coworkers in a friendly manner to increase efficiency and quality of service.

Assisted with restaurant stocking of food items, opening and closing procedures. Trio Medical (Volunteer) May 16, 2023 – June 30, 202*-****-*** Street Surrey, BC

Schedule patient appointments and helped prepare any written correspondence.

Liaise by phone or fax with other doctor offices and hospitals to request documents.

Find solutions to a variety of issues including technical problems, appointment delays or missing documents.

MANINDER KAUR SHERGILL

Surrey, B.C. V3W 3Y5 778-***-**** ********.*.*@*******.*** 2

Registered Nurse September 2018 – February 2023

Rai General Hospital and Heart Center Punjab India

Assessed patient conditions, administered medication and monitored vital signs.

Provided comprehensive care to critically ill patients.

Updated manuals with new procedures and policies to ensure consistent care.

Assisted with training new nursing students.

Food Service Worker October 2018 – January 2021

Mohindra Hospital Punjab India

Responsible for cleanliness and sanitation of kitchen and dining areas

Assisted with food preparation.

Assisted with in-house training to new employees.

Initiated and coordinated quality assurance assessments. EDUCATION/CERTIFICATES:

General Nursing Midwife

Gursewa College of Nursing Program

Registered Nurse in Punjab India

Occupational First Aid Level 1

Safe Check Advanced Food Safety Certificate

COMPUTER SKILLS:

Microsoft Office Suite (MS Word, MS Excel)

Typing Skills 50 words per minute

References:

Available upon request

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