Data Analysis Quality Management
Resume:
Work History
Finance
Joash
Asanya
Contact
Address
Phone
***********@*****.***
Skills
Customer Satisfaction
Corrective Actions
Documentation Control
Product Inspection
Quality Management
Systems
Control Charts
Calibration Management
Quality Metrics
Regulatory Compliance
Performance monitoring
Correction action planning
Data Analysis
Documentation And
Reporting
Team Collaboration
Problem-solving skills
Driven by a commitment to excellence, I leveraged data analysis and problem-solving skills at ASAP Tickets to enhance product quality and compliance, leading to increased efficiency and customer satisfaction. My background in quality management and team collaboration has consistently resulted in strategic improvements and operational excellence across roles. In-depth Quality Assurance Specialist with success in prioritization and multitasking. Exceptional communication and organizational skills. Committed to paying impeccable attention to reviews and auditing procedures.
Quality Specialist
ASAP Tickets, Nairobi, Nairobi Province, Kenya
(Remote)
Maintained up-to-date knowledge on relevant
regulations within the industry, ensuring company
practices remained compliant at all times.
Conducted detailed root cause analyses
following any non-conformance events, leading
to swift identification and mitigation of potential risks.
Enhanced team performance through regular
training sessions and knowledge sharing, resulting in an increase in overall efficiency.
Analyzed data from various sources to identify
trends impacting product quality, making
strategic recommendations for improvements
based on findings.
Improved product quality by implementing
rigorous testing protocols and identifying areas
for improvement.
2023-09 -
Current
Sales Agent
ASAP Tickets, Nairobi, Nairobi Province, Kenya
(Remote)
Offered each customer top-notch, personal
service to boost sales and customer satisfaction.
Assisted call-in customers with questions and
orders.
Increased sales and customer satisfaction
through personalized servicing.
Increased sales revenue by consistently meeting
2023-07 -
2023-09
Education
and exceeding sales targets.
Transcriptionist
Ai Media Group, Nairobi, Nairobi Province, Kenya
(Remote)
Enhanced transcription accuracy by diligently
proofreading and editing final documents.
Followed specific guidelines and style rules to
meet clients' requirements and maintain
consistency.
Verified accuracy of transcribed material prior to finalization.
Optimized transcription process by utilizing
advanced software tools, resulting in increased
productivity.
Increased client satisfaction by providing timely
and accurate transcriptions for various industries. Maintained strict confidentiality with sensitive
information, ensuring client trust and privacy.
Reviewed and edited transcribed reports and
corrected material for spelling, grammar, and
clarity.
2023-01 -
2023-07
Audit Assistant
Irri-Hub, Nairobi, Nairobi Province, Kenya
Completed audits in accordance with
regulations and procedures.
Collaborated with audit teams to successfully
complete complex, multi-faceted audits within
tight deadlines.
Reviewed general ledger transactions to identify
errors or irregular entries and increased the
accuracy by 23%.
Assessed financial statements and records.
Increased accuracy of financial data by
thoroughly reviewing client documents and
addressing discrepancies promptly.
2022-11 -
2022-12
BBA: Ecommerce
Multimedia University - Nairobi, Nairobi Province, Kenya
2022-09 -
2022-12
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