Customer Service Quality Assurance

Tahirou Sow

929-***-**** **********@******.*** Reynoldsburg, OH 43068

SUMMARY

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.

Hardworking and reliable [Job Title] with strong ability in [Task]. Offering [Skill] and [Skill]. Highly organized, proactive and punctual with team-oriented mentality. SKILLS

Basic Math

[Area of certification] certified

Quality Assurance

Remote Office Availability

Teamwork and Collaboration

Organizational Skills

Google Drive

Planning

Analytical Thinking

Recordkeeping

Training & Development

Relationship Building

Public Speaking

Verbal Communication

[Type] Software Proficiency

EXPERIENCE

Sam's Club, QA, June 2021-July 2023

Groveport, OH

Completed day-to-day duties accurately and efficiently. Understood and followed oral and written directions. Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.

Restaurant Team Member, Cooking, February 2018-May 2021 Brooklyn, NY

Followed health code regulations when handling food items safely. Provided quality customer service with a friendly attitude. Bussed, cleared, and reset tables as needed throughout shift. Prepared food items such as salads, sandwiches, desserts, as needed. Maimonides Health, patient transport, May 2020-June 2020 Brooklyn, NY

Developed marketing strategies to promote real estate listings. Negotiated leasing contracts with tenants on behalf of landlords. Responded promptly to inquiries from tenants, landlords, and potential buyers or sellers. EDUCATION AND TRAINING

High School Diploma

Brooklyn International High School, Brooklyn, NY October 2019 High School Diploma

Diallo Inter, Guinea Conakry November 2015

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