Business Development Human Resources
Resume:
Grizelda De La Torre
********************@*****.***
Qualification Summary
Versatile and growth-focused professional with comprehensive experience in overseeing HR functions, managing accounting tasks, and streamlining numerous ongoing business operations.
Instrumental in managing all aspects of daily accounting operations, approving invoices, processing payroll procedures, organizing bank statements, and filing documents. Proficient in verifying accurate record-keeping processes and performing administrative duties. Innate ability to identify and mitigate risk associated with business activities to maximize efficiency and quality. Skilled in hiring, training, and leading diverse teams as well as cultivating and maintaining positive working relationships with clients and team members. Adept at leading business objectives, increasing revenue, and devising and deploying effective business development strategies.
Areas of Expertise
•Account Management
•Conflict Resolution
•Operations Supervision
•Human Resources Management
•Payroll System Administration
•Process Improvement
•Team Development & Leadership
•Cross-functional Collaboration
•Strategic Planning & Execution
Career Experience
Import Specialist, International Cargo Terminals, Medley FL 01/2024 – 06/2024
●Monitor shipments and coordinate with customs, carriers, and vendors to ensure timely arrival of goods
●Ensure compliance with local, state, and federal regulations related to international business
●Monitor and report changes in regulations that may affect shipment of goods
●Prepare, review, and submit documents related to import and export activities
●Work with vendors, customers, and other departments to ensure timely delivery of goods
●Negotiate with vendors and carriers for competitive pricing and services
●Respond to customer inquiries related to import and export activities
Driver Services Representative, Wheels INC., Desplains, IL 08/2020 – 12/2023
Scheduled tow services as well as organized appointments for maintenance service for company vehicles with approved vendors in the US and Canada. Prepared and inserted notes into the system of any concerns and services needed on the vehicle.
●Created invoice tickets and transferred to the payment line for payment.
●Maximized customer satisfaction by answering incoming calls and transferring customers to the correct department.
Shipping Lead, Surestaff INC-Sonoco, Bolingbrook, IL 08/2017 – 08/2020
Involved in receiving, inspecting, and documenting shipments. Stored, monitored, and tracked goods and shipments by overseeing the data system. Utilized appropriate equipment, materials, and space to stage loading and unloading areas.
●Facilitated flawless shipments in collaboration with suppliers, receivers, drivers, and staff.
●Minimized over-time and driver retention time.
Account Manager/Floor Supervisor, Staffmark, Lemont, IL 08/2015 – 08/2017
Coordinated and hosted daily meetings with line leads as well as delegated daily production to each individual line lead. Performed multiple HR-related tasks diligently, such as hiring, suspending, rewarding, discharging, promoting, and taking disciplinary action as needed. Cultivated and maintained working relationships with immediate superiors and customers to achieve optimum outcomes. Processed weekly payroll and managed time clock daily. Provided unprecedented assistance to other recruiters and managers in the staffing process. Adhered to safety standards and organizational regulatory procedures.
●Met and exceeded set production goals in coordination with customers.
●Optimized overall efficiency and effectiveness by rolling out a 5S system on the warehouse floor.
●Streamlined operations by monitoring all production activities and each cell's efficiency on floor.
●Maximized productivity and quality by devising and deploying robust business development initiatives.
●Fulfilled staffing needs of the company by creating and posting current job openings to job search engines.
●Ensured process and performance improvement by administering all three shifts, averaging crew of 30-40 employees per shift.
HR Assistant, Capsonic Group, Elgin, IL 08/2014 – 08/2015
Reviewed resumes of qualified candidates, coordinated interviews, and recruited potential candidates for all internal open positions. Created and issued company offer letters as well as assisted with application and new hire state requirements. Aided with implementation of services, policies, and safety programs to promote a safe working environment. Managed company payroll filing system to obtain accurate data and analysis on calculation of salary and deduction process, generate proper pay slips, and calculate holidays, expenses, and bonuses.
●Nurtured employee safety by overseeing welfare, wellness, and injury reporting.
●Maintained accuracy and confidentiality by managing employee files efficiently.
●Assured timely pay for all employees by processing company payroll and sending timesheets to staffing agencies.
●Delivered unparalleled support in new hire orientations, development, training, and record-keeping for all new hires.
Additional Experience
Customer Service Representative, Staffing Network, Hanover Park, IL
Front Desk Security Guard, Command Security Corporation, Miami, FL
Education
High School Diploma, Our Lady of Tepeyac, Chicago, IL
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