Customer Service Assistant Manager

Juan Perez

Orlando, FL

Work Experience

Customer Service Associate/Assistant Manager

Orlando, FL

July 2022 to November 2023

I started here as a lube tech, and demonstrated the ability to connect with, and engage the customer. I was then given the opportunity to move to Customer Service Advisor, which I've been excelling at. Recently, management has been training me for a position as assistant manager. I still perform upper and lower bay duties when other techs are on break. Checking and adjusting tire pressure, inspecting and changing engine and cabin filter is part of every vehicle's inspection. Promoted to Assistant Manager. Delivery Driver

Citiline Auto Parts - Bronx, NY

May 1990 to November 1991

My duties were to deliver auto parts to existing customers. Interaction with the customer was a inherent part of the job. I worked hard and eventually was given other responsibilities inside the store. My other responsibilities were stocking shelves with merchandise and dispatching other drivers. Lube and Tire Technician

Goodyear

May 1989 to February 1991

My duties consisted of tires repairs and installation. When I excelled in that position, I was trained to properly do wheel alignment. In between these duties, I also performed oil changes and minor automotive repairs.

Education

High school diploma

Christopher Columbus High School - Bronx, NY

September 1984 to October 1986

Skills

• Leadership

• Sales

• Oil Change (10+ years)

• Tire Service

• Bilingual

• Lawn Care

• Warehouse experience

• Forklift

• Brake Repair

• Mechanical knowledge

• Automotive diagnostics

• Oil change

• Heavy lifting

• Landscape Maintenance

• Alignment

• Mechanic Experience

• Suspension

• Transmissions

• Computer skills

• Automotive Repair

• Supervising experience

• Communication skills (10+ years)

• Automotive repair

• Vehicle Maintenance (10+ years)

• Delivery Driver Experience

• Customer service

• English

• Driving

• Management

• Driving

• Sales

• Leadership

• Supervising experience

• Automotive repair

• Customer service

• Heavy lifting

• Forklift

• Basic math

• Warehouse experience

• Load & unload

• Warehouse experience

Certifications and Licenses

Forklift Certification

Driver's License

Pallet Jack Certification

March 2024 to March 2027

Recently OSHA certified forklift operator classes 1-7. Seeking entry level position. Willing to work hard and learn quickly.

Forklift Certification

Contact this candidate