Customer Service Physical Security
Resume:
Marcus L. Greene
Dallas, TX 75216
************@*****.***
Objective
To utilize my leadership skills and talents to reach my full potential with a company that prides itself on customer satisfaction, employee gratification, and standards above and beyond the normal.
Employment
Metro One Loss Prevention/Security Services Sam Ousley - Performance Manager
Dallas, TX
Title: Account Manager
Duties: Conducted criminal investigations and post inspections; responsible for physical security training to ensure policies and procedures are implemented, conducts patrols, inspection of inventory for security mechanisms are in proper placements. Reports of theft written and reviewed on a daily basis. Conduct
officer disciplinary actions, payroll and scheduling for assigned accounts.
Brosnan Risk Associates 11/18 - 06/20 Marcos Zarragoitia - Acct. Mgr.
Houston, TX
Title: Asset Protection Officer/Field Operations Manager
Duties: Conducted criminal investigations and post inspections; responsible for physical security training to ensure policies and procedures are implemented, conducts patrols, inspection of inventory for security mechanisms are in proper placements. Reports of theft written and reviewed on a daily basis. Conduct
officer disciplinary actions, payroll and scheduling for assigned accounts.
Parrish Security Group 10/16 – 04/19 Daniel Baxter – Operations Mgr.
1420 W. Mockingbird Ln.
Dallas, TX 75247
Title: Site Supervisor (Trinity Christian Academy; Addison, TX)
Duties: Managed the Safety and Security Operations for the school; while managing a staff of 8 Officers on a regular basis and up to 16 during special events and extracurricular activities. Conducted criminal investigations and post inspections. Evaluated Office performance for responding to emergencies, criminal activity and detainment procedures and operations of CCTV, Fire Monitoring System, and access controls. Responsible for physical security training to ensure policies and procedures are implemented, conducted new hire interviews, performance evaluations, and payroll and scheduling system.
Whelan Security 05/14 – 08/16 C. J. Miller – Security Manager
10032 Harvest Hill Rd.
Dallas, TX 75243
Title: Lead Officer/Supervisor (Walmart and Canon Corporate Office)
Duties: Managed the Safety and Security Operations while managing a staff of 6 Officers. Conducted criminal investigations and post inspections. Evaluated Office performance for responding to emergencies, criminal activity and detainment procedures and operations of CCTV, Fire Monitoring System, and access controls. Responsible for physical security training to ensure policies and procedures are implemented, conducted new hire interviews, performance evaluations, and payroll and scheduling system.
ABM Security Services 10/12 – 12/13 Dustin King – Security Manager
420 Regal Row Dallas, TX 75201
Title: Lead Officer/Asst. Site Supervisor (Lincoln Property Corporate Office)
Duties: Exterior/Interior patrols, access control, monitor CCTV, alarms, and fire panel; scheduling of officers, pay roll, maintain client and officer relationship with onsite manager.
Universal Protection Services 04/12 – 06/12 Mo’ Oglesby – Security Director
424 N. Central Expressway Dallas, TX75201
Title: Site Supervisor (Paul Quinn College)
Duties: Managed the Safety and Security Operations for the school; while managing a staff of 8 Officers on a regular basis and up to 16 during special events and extra curriculum activities. Conducted criminal investigations and post inspections. Evaluated Office performance for responding to emergencies, criminal activity and detainment procedures and operations of CCTV, Fire Monitoring System, and access controls. Responsible for physical security training to ensure policies and procedures are implemented, conducted new hire interviews, performance evaluations, and payroll and scheduling system.
Securitas Security 11/08 – 03/12 John Roberson – Supervisor
10096 N. Central Expressway Dallas, TX 75243
Title: Security Officer, Lieutenant (ExxonMobil)
Duties: Scheduling of officers, payroll faxes, access control, monitored cctv, alarms, and fire panel
Education
David W. Carter High School Graduation: 1995
Dallas, TX
Cedar Valley Community College 08/95 – 05/96
Dallas, TX
D. Edwin Johnson Bible College 08/96 – 05/98
Dallas, TX
Assoc. Degree Pastoral Ministry
Texas Bible Institute and Seminary 08/13 - present
Dallas, TX
BA of Christian Education
MA of Divinity
References available upon request
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