Tamira Nelson
Highly motivated individual with a passion for delivering excellent customer
service. Skilled in problem solving, active listening, and communication, seeking to leverage these abilities in an entry level position at a forward thinking company. WORK EXPERIENCE
Adecco — Customer Service Representative
Church’s Chicken — Shift Team Lead
Randalls — Assistant Deli Manager
EDUCATION
James Madison High School — Diploma
5215 Heatherbrook Dr
Houston,Tx
*************@*****.***
SKILLS
09/2021 to 01/2023, Jacksonville, FL
Respond to customer inquiries via phone, email, and chat. Resolve customer complaints and issues in a timely and professional manner.
Process orders, returns, and exchanges.
Provide product information and recommendations to customers. 06/2022 to 09/2023, Houston,Tx
Managing the operations of the team.
Overlooking and ensuring a smooth workflow.
Motivating the team and solving problems.
Guiding the team to complete their tasks.
Safe food handling
02/2019 to 04/2021, Houston,Tx
provide exceptional customer service
maintain safe high standards of food quality and cleanliness Inventory control
Manage employees in completing their tasks
08/2014 to 08/2018
Time Management
Active listening and
empathy
Strong leadership
Communication