Customer Service Representative

Location:

Posted:

July 21, 2024

ABRAM CAVINS

*********@*****.***

Looking for a position that offers full-time employment and career potential.

EXPERIENCE

MAY 2021 – PRESENT

ORDER FULFILLMENT ASSOCIATE, HOME DEPOT

●Fulfill online customer orders for in store pickup or delivery

●Customer Service Desk

●Moving and staging merchandise

●Loading and unloading customer deliveries

●Various warehouse duties

●Recipient of numerous employee recognition awards

JUNE 2020 – JANUARY 2021

RETAIL CLERK, ABERCROMBIE

●Check out and return purchased merchandise

●Stocking merchandise

●Customer service

EDUCATION

MAY 2021

DIPLOMA, PAUL LAURENCE DUNBAR HIGH SCHOOL

General education with 2-year manufacturing vocational training.

Member of the Varsity Track and Cross-Country teams.

3.4 GPA

SKILLS

●Experience operating heavy lifting equipment, Ballymore lift, and pallet jack

●Lot's of experience with disgruntled customers and solving issues

●Proficient with computer use of applications including MS Word, MS Excel and ESVS (Corporate order fulfillment application)

●Able to problem solve, and prioritize tasks based on need and requirement

●Self-motivated, able to work with no supervision

●Good communication skills

●Able and willing to work in any work environment

●Excellent physical coordination

ACTIVITIES

●Eagle Scout – 2021

●Scorekeeper for youth baseball

●Computer experience