Customer service assistant manager
Resume:
Donte Josey
"Reliable and Detail-Oriented: Elevate Your Team with a Proven Janitorial Expert!"
Seattle, WA 98109
**********@*****.***
Authorized to work in the US for any employer
Work Experience
Day Porter/Janitor
Environment Control of North Seattle - Seattle, WA July 2023 to Present
Started part time, for the night shift, have since been promoted to full time. I am responsible for maintaining the standards, upkeep and cleanliness for 3 floors of a corporate sales building. My duties include, dishes, and organizing them in the respective Janitor
Hilton - San Bruno, CA
May 2021 to February 2023
Vacuumed, swept, dusted, mopped, guest areas, entry ways, greeted customers, cleaned bathrooms, sinks toilets, mirrors, counters, took out trash, delivered towels, And other items to customers rooms when needed.
Dishwasher/Prep Cook
Beau Jo's Pizza Restaurant - Idaho Springs, CO
February 2019 to May 2021
I held many different positions at this establishment, including waiting/bussing tables, janitorial, prep cooking, line cooking, my main duty was dishwashing. Assistant Manager
Jack in the Box - American Canyon, CA
February 2016 to March 2020
Money handling, providing excellent customer service, leading the shift, placement of employees to increase restaurants productivity, scheduling, maintaining food safety, and proper sanitation requirements, set by the restaurant.
Education
High school diploma
NPHS - North Platte, NE
August 2003 to May 2007
Skills
• Assistant Manager Experience (4 years)
• Cash Handling (10+ years)
• Inventory Control (2 years)
• Merchandising (3 years)
• Management
• POS (3 years)
• Supervising Experience (5 years)
• Sales (6 years)
• Store Management Experience (3 years)
• Retail Management
• Payroll
• Retail Sales (1 year)
• Loss Prevention (2 years)
• Customer Service (10+ years)
• Shift Management
• Serving Experience (10+ years)
• Guest Services (4 years)
• Commercial Cleaning (8 years)
• Leadership
• Food Safety (10+ years)
• Profit & Loss
• Cooking (10+ years)
• Busser (3 years)
• Restaurant Experience (8 years)
• Kitchen Experience
• Time Management
• Food Preparation (10+ years)
• Employee Orientation
• Restaurant Management
• Food Service (10+ years)
• Custodial Experience (10+ years)
• Banquet Experience
• Porter Experience
• Kitchen Management Experience
• Microsoft Word
• Custodial experience
• Environmental services
• Janitorial experience
• Cleaning
• Hospital experience
• Supervising experience
• Heavy lifting
• Serving
• Porter experience
• Customer service
• Hotel experience
• Guest services
• Leadership
• Climbing
• Hospitality
• Shift management
• Cooking
• Profit & loss
• Retail sales
• Cash register
• Cash handling
• Restaurant experience
• Merchandising
• Sales
• Front desk
• POS
• Payroll
• Manufacturing
• Employment & labor law
• Conflict management
• Time management
• Communication skills
Certifications and Licenses
Vector sales training
August 2018 to Present
Certified graduate of Vector sales
Food Safety Certification
Present
Alcohol safety
Present
Food Handler Certification
Driver's License
Assessments
Customer focus & orientation — Proficient
November 2022
Responding to customer situations with sensitivity Full results: Proficient
Work style: Reliability — Proficient
November 2022
Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient
Food service: Customer situations — Proficient
July 2023
Identifying and addressing customer needs in a food service setting Full results: Proficient
Management & leadership skills: Impact & influence — Proficient July 2023
Choosing the most effective strategy to inspire and influence others to meet business objectives Full results: Proficient
Work style: Reliability — Proficient
July 2023
Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient
Work motivation — Proficient
November 2022
Level of motivation and discipline applied toward work Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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