Customer Service Experience

DAVID SHATSKY

Phone: 929-***-**** Email: *****************@*****.***

Objective:

To apply my strong work ethic while utilizing my skills furthering my career and contributing of the success of your company.

Professional Experience:

CVS 2020 – Present

Shift Supervisor

Duties:

Managed Staff, Taking Orders, Customer Service, Make sure store is clean, Receive Shipment, Cashier etc.Foster a customer-centric culture and exceed customer experience goals.

Manage the operation of the store to maximize profitability.

Interview, hire, and lead associates by motivating the mindset of driving sales through customer service.

Provide regular performance feedback to support associate growth.

Maintain and analyze P&L reports and inventory logs.

Adhere to all regulatory and compliance legislation, policies, safety regulations, and overall store appearance standards.

Uphold cash and bank depository procedures.

Adhere to inventory and merchandise standards according to the POMP manual, profit planner, and plan-o-gram.

Computer Solutions 2005 - 2013

Education and/or Experience:

Duties:

Troubleshoot Software and Hardware

Maintain Network

Rollout of Software and Hardware

Phone Support

Install new computers and Printers

Education:

Master Degree in Computer Science

Chubb Institue Network Engineering

A+ Certificate/Linux/Microsoft/Netware/Cisco

Medical Assistant Certificate/Pharmacy Technician Certificate

GED. Cybersecurity Fundamental For Aspiring Security Prefessionals

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