Store Manager Customer Relations
Resume:
Ashley Moreno
San Bernardino, CA *****
*********.**@*****.***
1. I am looking for a company that values customer relations, where I can join a strong team and have a
positive impact on customer retention and business growth while utilizing my experience.
Work Experience
Shift Manager
Del Taco-San Bernardino, CA
November 2021 to May 2024
1. Proven ability to manage and motivate a team during shifts.
2. Strong leadership skills and the ability to resolve conflicts effectively.
3. Experience with scheduling, budgeting, and inventory management.
4. Excellent communication skills for coordinating between staff and upper management.
5. Providing excellent communication and support amongst staff members and customers.
Store Manager
Subway sandwiches-San Bernardino, CA
March 2018 to May 2021
1. Supervised, evaluatedand trained new employees.
2. employee scheduling.
3. cash balance and bankdeposits.
4. Weeklystoreinventory, deliveries andinspections.
5. Provided outstandingcustomer service as a cashier. Assist customers with online and phone orders.
6. Followed up on questions and complaints in a timely manner.
Voulenteer
West Care Inc.-San Diego, CA
August 2017 to March 2018
1. (Volunteer)Food service,cut and copped food items and operated industrial kitchen equipment.
2. Properly portionedand measured food items and ingredients.
3. Servecustomers at counter and window.
4. Kept a neat, clean and sanitized obstacle free work environments.
5. Also performed custodial duties as assigned.
Store Manager
Subway sandwiches-San Bernardino, CA
July 2007 to February 2016
1. Recruit, onboard, and train high-performing employees to achieve objectives for sales, profitability,
and market share
2. Maintain project timelines to ensure tasks are accomplished effectively
3. Develop, implement, and maintain budgetary and resource allocation plans
4. Delegate responsibilities to the best-qualified employees and enforce all policies, procedures,
standards, specifications, guidelines, training programs, and cultural values
5. Resolve internal staff conflicts efficiently and to the mutual benefit of all involve
6. Providing extremely strong effective communication and support to our employees.
7. Striving to provide the upmost customer service and support to our guests.
8. Cash control and safe deposits. Audits and financial management.
9. Weekly inventory and store products. Making sure all store products are being accounted for correctly.
Domestic Engineer
Stay At Home Mom-Hemet, CA
January 2005 to July 2007
• Jul.2007
1. (Stay At Home Mom) Time management, organization, money management, transportation/driving,
multi-tasking, good communication skills, problem solving, flexibility/adaptability.
Education
High school diploma
Chua vista adult school - Chula Vista, CA
November 2017 to February 2018
Training program
Human services - Folsom, CA
March 2017 to October 2017
General educational development
Chaffey adult school - Ontario, CA
March 2016 to February 2017
Skills
• Leadership
• Time management
• Organizational skills
• Reliable
• Flexibility
• Hard worker
• Open-mindedness
• Positive team player
• fast learner
• Customer service
Certifications and Licenses
Food Handler Certification
Contact this candidate