Project Management Manager

Daniel Bengtson

Gilbert, AZ ***** 480-***-**** ****************@***.***

Summary

As a seasoned professional with over two decades of experience in IT, Telecommunications, and Project Management, I bring a wealth of expertise to every project. With a career spanning since 1995, I have developed a deep understanding of the intricacies of telecom infrastructure and project management methodologies. My knowledge and skills have earned me recognition, including a presence on YouTube as Dan I.T. Guy.

Skills

Contract negotiation skills

Attention to detail

Budgeting and vendor management

Adaptability

Problem-solving abilities

Tracking progress and reporting to stakeholders

Creation and documentation of waterfall methodology milestone tracking systems.

Technical knowledge of telecom technologies

Strong leadership

Project management proficiency

Effective communication

Telecommunications infrastructure planning

Microsoft Office 365

PMI PMP Certification

SAFe Agilist Certified

Experience

LOGISTICS PROJECT MANAGER 02/2022 – 5/10/2024

Tek Systems Contractor for T-Mobile - Illinois

Managed multiple systems at T-Mobile including Magentabuilt, BAT, CHAT, CTDI, PIER ticket system, and Aurora ticketing system for efficient handling of site and project information, BOM creation, material fulfillment requests, replacement materials ordering, and ticket management.

Utilized Tellworks warehousing system to assign material BOMs to vendors, ensuring timely delivery and project completion.

Played a key role in the Transition Team for End-to-End Vendors (General Contractors), facilitating smooth transitions and operations across different markets and regions, including the Milwaukee Market and the Great Lakes Region encompassing Wisconsin, Michigan, Illinois, and Indiana.

Ordering of network equipment based on CD’s, RFDS and field experience.

Actualizing Dates in Magentabuilt waterfall tracking system.

Ordering, troubleshooting, and tracking asset tagged equipment.

Tracking and RMA of all telecom equipment from cradle to grave.

Used Microsoft Office 365, Adobe Acrobat and other proprietary systems to create documentation, forms, and progress trackers as needed.

MICROWAVE PROJECT ENGINEER 10/2018 - 02/2022

AVA Consulting - Tempe, AZ

Optimized microwave system performance through rigorous analysis of KPI’s and implementation of necessary adjustments.

Oversaw complete life cycle of design, from initial concepts through production support.

Improved overall project efficiency by streamlining communication channels and optimizing workflow processes.

Leveraged knowledge of microwave technology to contribute to the development of patents and whitepapers, showcasing the company's expertise within the industry.

Assessed problem severity to determine corrective action, recommending resolutions to technical problems through fault isolation techniques.

Ordering microwave equipment through Verizon’s ordering system.

Documentation of details as needed for tracking purposes.

Created and edited documentation using Microsoft Office 365, Adobe Acrobat, and proprietary systems.

SHORT TERM CONTRACT VERIZON CONSTRUCTION PROJECT MANAGER 06/2018 - 08/2018

Pinnacle Group - Tempe, AZ

Managed Ericsson BBU and RRH Conversions as a Construction Project Manager.

Utilized Peoplesoft Software's Quick Bid for Field Construction Managers Cell Site Bid Walks.

Facilitated Bid Walks with stakeholders in order to ensure General Contractors understand what is needed and the specific rules and procedures that need to be followed for successful installations into the leased spaces.

Reviewed Bids and awarded work to qualified vendors.

Forecasted milestones for progress tracking and tracked milestone progress using Site Tracker and Microsoft Excel.

Assisted vendors in accessing sites, reviewed RFDS’s to determine proper scope of work,

Reviewed pre and post integration reporting and documentation for approval.

Created milestone tracking systems with waterfall methodology using Excel fed data by local databases to create progress reports and timelines for stakeholders.

Scheduled and attended meetings with stakeholders in order to resolve any reported issues or change requests to ensure client and stakeholder satisfaction.

AT&T INTEGRATION PROJECT MANAGER 01/2016 - 06/2018

Primus Software Corp - Mesa, AZ

Managed construction and integration engineering activities for additional carrier and new site build projects, ensuring adherence to Order of Magnitude (OOM) budgets.

Worked with SRP, Mesa Water District, and other utility stakeholders to document their specific rules and procedures for cell site installations.

Created and edited MOP’s (Method of Procedures) that are functional workflow diagrams and/or process maps to capture business goals, scope of work, and back out procedures.

Utilized Swifttrac (Norad) to approve or disapprove construction vendor OOMs and validated vendor documentation packages using CCN FileNet, maintaining project integrity.

Conducted audits and actualization of Pace Task Wizard milestones and created AOTS Change Management/Change Request Tickets for effective project management.

Coordinated with various departments such as IWOS and EPADD to request necessary documentation and network changes, while troubleshooting and validating port turn-ups and site alarm monitoring through ACAT and AOTS CTS.

Implemented advanced Excel skills to create/edit macros for trackers, and advanced formulas for project tracking, while overseeing purchase order requests and tracking financial budgets for each project.

INTEGRATION ENGINEER 12/2014 - 01/2016

Mycom Networks USA - Chandler, AZ

Conducted site inspections for integration readiness in the DSW market for Alcatel Lucent LTE 4G 2C Integration project with AT&T, ensuring seamless connectivity.

Utilized custom Alcatel Lucent network cables to establish connections to BBU (Baseband Unit) and performed backup of existing BBU software, followed by software upgrades of eCCM card programs using NEM tool.

Collaborated with Mycom RTSI to troubleshoot and resolve integration issues promptly, maintaining project timelines and quality standards.

Led pre-integration walks in Arizona, assessing site readiness and coordinating full site reconstruction requirements for platforms, shelters, telecommunications equipment, and cabinets.

Oversaw equipment installation from various vendors including Alcatel Lucent, Ciena, Cisco, ADC, Alpha, Argus, and Telect, ensuring proper placement, sizing, and functionality for uninterrupted operations. Additionally, assisted technicians in software updates, upgrades, and maintenance of Alcatel Lucent SAR8 SIAD 7705 Service aggregation routers for 3G and 4G backhaul.

FIELD SERVICE TECHNICIAN III - FOREMAN 01/2012 - 01/2014

MasTec Network Services - Mesa, AZ

Conducted comprehensive training sessions for employees on efficient deconstruction and removal techniques for existing equipment at completed sites, ensuring adherence to safety protocols and project timelines.

Skillfully rerouted existing wiring systems to accommodate additions, alterations, and new construction requirements, optimizing system functionality and minimizing downtime.

Demonstrated expertise in identifying and determining the proper placement of earthquake kits for racks, enhancing the structural integrity and stability of equipment installations.

Supervised and guided crews in the proficient installation, maintenance, and upgrades of Cell Sites, overseeing project execution from planning stages to completion while ensuring compliance with industry standards.

Spearheaded the full installation or upgrades of Cell Tower Sites, including setup, integration, and startup of all network equipment, leveraging technical proficiency and leadership skills to deliver high-quality results on schedule and within budget.

LEAD TOWER TECHNICIAN/TROUBLESHOOTER 01/2011 - 01/2012

Cortel LLC - San Diego, CA

Successfully managed the implementation of essential network equipment for AT&T LTE 4G projects, ensuring proper programming of hardware for optimal functionality.

Proficiently resolved Cat5 issues, enhancing connectivity from SIAD to ALU UMTS LIU Ports, thereby improving network performance.

Identified and recommended installation enhancements for Ciena and Cisco Routers, leading to increased efficiency and reliability of network infrastructure.

Collaborated closely with Manager Dana Smith (contact: 310-***-****) to coordinate project tasks and ensure alignment with organizational objectives.

Demonstrated strong problem-solving skills and technical expertise in troubleshooting network issues, contributing to the smooth operation of telecommunications systems.

SENIOR INSTALLATION TECHNICIAN 01/2008 - 01/2011

Communication Power Solutions - Tempe, AZ

Installed electrical wiring systems, ensuring compliance with company and regulatory standards, to support the efficient operation of power plants.

Customized low-voltage alarm settings to precise customer specifications, guaranteeing accurate monitoring and timely response to potential issues.

Fine-tuned rectifier set points according to battery manufacturer specifications, optimizing performance and prolonging battery life.

Collaborated closely with Manager Dan Washburn to coordinate installation projects and address any technical challenges or customer requirements.

Maintained clear documentation of installation processes and technical adjustments, facilitating effective communication and future troubleshooting efforts.

IT & PRODUCTION PROJECT MANAGER / ADMINISTRATOR 01/2005 - 01/2008

Precision Dose Inc. - South Beloit, IL

Led teams of contractors and employees in completing IT infrastructure and manufacturing production equipment R&D, documentation, and final FDA validation.

Managed multiple projects aimed at enhancing efficiency and ensuring FDA compliance across various areas.

Successfully delivered all projects within specified timelines and budgetary constraints.

Oversaw projects of diverse scopes, complexities, and types, ensuring thorough completion.

Completed FDA cGMP validation and SOP documentation for each project, ensuring regulatory compliance.

LEAD INSTALLATION TECHNICIAN – NETWORK TECHNICIAN 01/2000 - 01/2005

ALBS WIRELESS SERVICES - Chicago, IL

Led installation teams in deploying telecommunications and wireless radio communications hardware for prominent companies such as XM Radio, Sprint, Verizon, AT&T, and Telligent.

Conducted thorough testing of hardware components, ensuring proper grounding, weatherproofing, antenna installation, and alignment using advanced equipment such as the Anritsu Site Master.

Demonstrated flexibility and commitment by traveling extensively across multiple states to deliver services, consistently meeting and exceeding regulatory standards and client expectations.

Managed day-to-day operations under the supervision of Jeff Mock Sr., coordinating team efforts, optimizing workflows, and ensuring timely project completion.

For inquiries or further information, please contact Jeff Mock Sr. at 520-***-****.

Education and Training

Coursework Completed, IT/IS studies, Rock Valley Community College

Coursework Completed, Microsoft Office Expert Courseware, ED2GO Online Education

Coursework Completed, Web Development, ED2GO Online Education

Coursework Completed, G Code Programming CNC, ED2GO Online Education

Certification, AT&T Red Card

Certification, AT&T ND502

Certification, AT&T Ask Yourself

Certification, Anritsu Site Master

Certification, OSHA 30

Certification, CPR and First AID

Certification, RF Awareness

Certification, Bechtel Card

Certification, PMI PMP

Certification, SAFe Agilist

References

Tek Systems - T-Mobile - George Myers - 316-***-****

Pinnacle Consulting - Verizon - Patrick Adair - 602-***-****

Primus Software Corp - AT&T - Dean Lasater - 602-***-****

AVA Consulting - Verizon - David Rodriguez - 602-***-****

Contact this candidate