Customer Service Port Harcourt
Resume:
ROSELYN ORIAKU NDUKWE
Port Harcourt, Rivers State
************@*****.***
CAREER OBJECTIVE
Highly organized and detail-oriented worker, with a drive to exceed expectations. Seeking to leverage skills and knowledge to contribute to team success and utilize excellent communication, interpersonal, and organizational skills to complete tasks. Reliable with a good work ethic and the ability to quickly adapt to new tasks and environments. Skilled in providing excellent customer service, upselling products, and developing relationships with customers.
EXPERIENCE
Samokey Ventures Port Harcourt, Rivers - Sales Executive August 2021 - November 2022
● Leveraged sales forecasting models to anticipate demand.
● Generated leads and followed up on customer inquiries.
● Maintained strong relationships with key customers and stakeholders.
● Addressed customer questions and concerns regarding prices and product use. La Geoanis Resource Limited Port Harcourt, Rivers- Customer Service Representative March 2020 - June 2022
● Maintained knowledge of company products to provide helpful suggestions and recommendations to customers.
● Responded to telephone inquiries and complaints following standard operating procedures.
● Delivered personalized customer service relating to questions and promptly resolved basic problems on customer accounts.
EDUCATION
Michael okpara University of Agriculture, Umudike, Umuahia - Bachelor of Science in Education
2015 - 2019
National Youth Service Corp (NYSC)
SKILLS
● Communication and listening skills
● Administrative support
● Time management
● Strong attention to detail
● MS Office (word, excel, outlook, PowerPoint)
● Good customer service skills
● Team collaboration
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