Customer Service Representative
Resume:
Kimberly Redding
Port Saint Lucie, FL *****
**.***************@*****.***
Work Experience
Phlebotomist/Lab Assistant
Jupiter Medical Center-Jupiter, FL
February 2024 to Present
Working PRN phlebotomist Drawing patients
Phlebotomist
Labcorp-Fort Pierce, FL
August 2022 to February 2024
• Check Patients in and out.
• Blood Drawing
• Conducting and overseeing quality assurance and quality control, and collecting, analyzing, and interpreting lab results.
• Maintaining Supplies, equipment, stocking
• Practicing OSHA safety standards
• Performing accurate, legal, and ethical documentation always. Biological Science Technician
Florida Department of Health-Port Saint Lucie, FL
August 2020 to September 2022
Making calls two patients given their results educating them on things they can do to prevent, work with covid
Customer Service Representative
MCI-Ourflorida-Fort Pierce, FL
April 2022 to August 2022
working from home taking inbound calls assist with accounts updating case, work with our Florida Customer Service Representative
Coventry Health Care-Port Saint Lucie, FL
December 2021 to April 2022
Working for home
Taking inbound call
Placing order
Phlebotomist
Whole Family Health Center-Fort Pierce, FL
December 2017 to August 2020
Phlebotomist
Lawnwood Regional Medical Center-Fort Pierce, FL
June 2008 to September 2017
Drawn morning labs for the patient, and collected and processed labs. Medical Assistant/Phlebotomist
Concentra Medical Center-West Palm Beach, FL
June 2005 to May 2008
Drawing blood,
Dot drug screen,
Non-Dot Drug
Breath test Dot and Non-Dot
X-rays checking patients in and out
Education
High school diploma
Skills
• Phlebotomy
• Venipuncture
• Medical Records
• Laboratory Experience
• Vital Signs
• Medical Scheduling
• Triage
• Experience Administering Injections
• Patient Care
• Medical Office Experience
• EMR Systems
• Customer service
• Nursing
• HIPAA
• Medication Administration
• Typing
• Negotiation
• Computer Skills
• Hospital Experience
• Anatomy Knowledge
• Customer service
• Phone etiquette
• English
• Computer skills
• Communication skills
• Typing
• Computer literacy
• English
• Expert
• Epic
• Clerical Experience
• Medical Terminology
• Insurance Verification
• Blood sampling
• Specimen collection / processing
• Laboratory experience
Certifications and Licenses
Certified Phlebotomy Technician
EKG Certification
Certified Medical Assistant
BLS Certification
CPR Certification
Contact this candidate