Pharmacy Assistant Customer Service

FELICIA MOKWAH

054******* Fe ********@*****.***

Professional Summary

Skilled Pharmacy Assistant brings 5 years of experience in pharmacy environments. Dedicated to maintaining smooth

operations and helping customers with individual medic:

ion needs. Highly responsible in dealing with controlled

substances and kind with customers of backgrounds.

Skills

* Stocking shelves © Verifying orders

e Answering customer questions e Receiving incoming supplies

e Product restocking e Dosage Form Preparation

© Supply Restockir Pharmaceutical Calculations

e Medication Dispensing . Handling

© Pre

ption Interpretation

Work History

Pharmacy Assistant 02/2020 to Current

Dr Joseph Adjei

¢ Kept pharmacy counter and related areas clean, neat and organized

e Answered telephones and provided information about order status, store hours and pharmacy procedures.

e Greeted customers and responded to questions with friendly, knowledgeable assistance.

e Demonstrated professionalism and empathy when handling sensitive patient situations, preserving confidentiality at

all times.

e A

sted pharmacists in maintaining a well-organized and clean pharmacy environment for optimal workflow.

e Delivered exceptional customer service through active listening skills and addressing concerns promptly.

e Received incoming supplies and stocked in correct locations.

e A

sted pharmacy staff with preparin

g medications and filling orders.

¢ Supported inventory mani tock le

‘ment, ensuring prop:

and expiration date monitoring for medication

safety.

e Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription

and medication-specific issues.

e Merchandised over-the-counter goods and rotated stock

Education

Certificate In Pharmacy: Pharmacy Technology 11/2016

Pharmatrust Professional College - Accra

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