JM Jerome McDonald
Katy, TX ***** 832-***-**** ***********@*******.***
PROFESSIONAL
SUMMARY
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
ACCOMPLISHMENTS Supervised team of 15 staff members. Resolved product issue through consumer testing.
Collaborated with team of 8 in the development of Esty Wearhouse. Documented and resolved issues which led to positives results. SKILLS Quality Control
Maintaining Clean Work Areas
Job Specifications
Computer Skill
Forklift
Electric Pallet Jack
RF Scanner
Installing Components
Inventory
Planning Processes
Inspect Repair Work
WORK HISTORY SUPERVISOR/TECHNICIAN 01/2021 to CURRENT Rebound Dynamics Houston, TX
Diagnosed faults and developed resolution plans.
Supervised team of installers and mechanics to complete work on time and to company standards.
Utilized proper tools and materials to adhere to safety guidelines. Monitored safety compliance to maintain strict standards and protect team members from harm.
Scheduled and oversaw maintenance, repair and installation activities. Kept watchful eye on equipment inventories, optimizing work readiness and aligning supplies with specifications for each job. Managed efficient teams of up to 15 employees.
Contributed to development, implementation, and execution of maintenance programs.
Evaluated final results to determine quality levels and isolate root causes of any identified faults.
Efficiently assisted service workers with problematic transactions to maintain customer satisfaction and quickly rectify issues. Reviewed and studied blueprints to double-check installation and implementation project requirements.
Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows
SHIPPING AND RECEIVING MANAGER 01/2020 to CURRENT
Rebound Dynamics Houston, TX
Maintained positive relationships with representatives of UPS, FedEX, USPS, and DHL shipping companies.
Conducted counts and audits of inventories to identify and resolve discrepancies in records.
Operated forklifts, pallet Jack and hand trucks to move items around warehouse.
Prepared shipping documents and invoices, processed payments, and fielded client questions.
Communicated with vendor representatives to resolve damaged shipments and item shortages.
Pulled, verified, and packaged items for shipment. Organized storage areas to optimize materials movements and minimize labor hours.
Boosted inventory and recordkeeping accuracy by conducting thorough inspections and comparing shipment contents with documentation. Investigated and adopted optimal shipping and receiving strategies by selecting best carriers, routes, and methods to minimize costs and enhance schedules.
Stacked and stored pallets at end of shift to keep warehouse clean and organized.
Conducted training programs with employees to promote familiarity with company products and applications.
PSE CLERK 03/2017 to 11/2022
United States Postal Service, USPS Morrisville, PA Loaded letters onto processing equipment, removed non-processable letters and maintained continuous sorting feed.
Loaded and unloaded shipping containers and vehicles. Sorted mail according to size, shape and destination. Provided service and sales to walk-in customers.
Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
Weighed letters and packages and calculated costs based on classification, weight, and destination.
PICKER PACKER 02/2016 to 11/2019
Amazon Robbinsville, NJ
Pulled orders quickly to maintain demanding productivity goals. Printed labels, packaged boxes, and loaded into outbound containers. Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
Scanned packages and boxes and moved to loading dock for shipment. Protected materials for transport by correctly packaging products in boxes and crates.
Prepared orders for shipment by inserting associated paperwork, tagging boxes, and scanning barcodes to upload package data to tracking system. Checked packing slips and other documentation to appropriately box items requested by clientele.
Achieved production targets by maintaining high productivity levels and communicating with team members regarding orders and fulfillment. Worked fast to meet assigned daily picking quotas. Followed safety protocols and procedures to minimize workplace accidents.
Verified proper labeling and identification on all orders before shipment. Prepared orders by processing requests, pulled materials from warehouse, packed boxes, and prepared shipments.
Used RF scanners to track orders and verify accuracy. Sorted and organized items in designated areas for easy access. Operated manual and electric pallet jacks to move merchandise. Replenished items taken from shelves, safely using equipment to lift and organize products.
EDUCATION BBA Business Management 06/2012
African Methodist Episcopal University, Monrovia, Liberia High School Diploma 11/2003
Cathedral Catholic High School, Monrovia,Liberia