P E Human Resources
Resume:
*************@*****.***
Altoona PA, 16602
C O N T A C T
B U S I N E S S D E V E L O P M E N T S P E C I A L I S T W O R K E X P E R I E N C E
E X P E R T I S E
Managing Small teams
Audits
Reporting Accuracy
Public Relations
Legal Advice for Business
Complaince Maintenance
Database Records
Presentations
Fraud Investigation/Detection
Accounting
Administrative
Contract Negotiations
Retentions
Loss Prevention
Sales/Promotion
Marketing
Acquisitions
Recruiting/ Talent Management
Employee Relations
Human Resources
Customer Service
Cyber Security
IT Support
System Analyst
Operations Manager
Verizon / TCC
Assistance with all sales reporting compliance and commissions to be accessed for validation.
Detecting and correcting errors in system generated reporting. Maintenance of contractual expectancies between Retail Environments and Vendors
Timekeeping/Payroll.
Organizing records for on-demand presentations as needed by the company board of executives
Accounting, Asset/Budget Management.
Maintenance of time sensitive duties and assuring completion Ticket handling for any reason a ticket is submitted to Ops Overseeing all Ops support.
2019-2020
Mobile Ambassador/Territory Manager
T-Mobile / NuWave Wireless 2020-2023
R O B E R T H O L L A B A U G H
P U B L I C S E R V I C E S
Accounting
Behaviorial Therapy
Recovery Specialist/Peer Support
Disabilities Specialist
Rehabilitations
Legal Advice/Paralegal
Professional Career Development
Public Speaker
Arbitrary Advocation
Public Assembly
Public Surveying/Socioeconomics
Diversity Support (Minority Group)
Awareness
Life Coach
Couples Therapy
Oversee and represent Market/Territory in all areas of Business Provide guidance to drive performance and maintain compliance with business functions.
Assist with Marketing, Recruiting, and all Business Ops that are public facing for the business in a professional viewpoint.
Detect potential performance issues within Market and design plans to rectify or improve results.
Maintain Compliance with Audit performance and increase scores conduct Employee Performance reviews
DSA Support Staff Lead
Provide Care support for individuals with Disabilities Coach abilities to fellow peers to improve care
Offer clients ways to be more self-sufficient and encourage them independence Conduct Behavioral Assessments and give referrals as needed Help ensure clients make their medical appointments and can manage scheduling their time, transport as needed
Manage the shifts of other support staff to ensure clients are supported at times most necessary
Asurion
2017-2019
Training Development Manager/Production Manager
Kaleidoscope
2009-2017
Schedule trainings and keep records of training for all site employees to ensure accurate completion of training requirements for staff. Maintenance of highest performance in all production activities of call center. Build projects to enhance growth and success of current business operations. Develop all training material and review existing material for corrections or updates that may be necessary.
Develop and update all call center scripture and the help guides available for call center staff.
Manage trainers and give them feedback for better ways to help build knowledge and skills that would improve new hires. Work with administrative staff with all reporting, and records, for anything related to the development trends to performance and employ actions to correct issues with growth.
Contact this candidate