Medical Assistant Patient Care

Cathy Florez

Colton, CA *****

909-***-**** ************@*****.***

Summary

Dedicated and empathetic Medical Assistant intern offering experience in direct patient care and medical office management experience. Committed to obtaining highest level of patient satisfaction. Dedicated to complying with regulatory and practice standards. Cultivates trust and rapport with patients through excellent communication and interpersonal skills.

Skills

Medical Terminology

Organizational abilities

First aid and CPR certified

Self Motivation

HIPAA Compliance

Medical Insurance Authorization process

Experience

_ 06/2024 - Current

Arrowhead Reginal Medical Center Colton, CA

Medical Assistant Intern

Performed patient intake duties, including taking vital signs and medical histories.

Ordered laboratory tests and scheduled appointments for patients.

Provided administrative support to the medical staff, such as filing paperwork, answering phones and greeting visitors.

Reviewed insurance forms to ensure accuracy prior to submitting claims.

Ensured HIPAA compliance by maintaining confidentiality of patient information.

Supported the clinical team in delivering quality patient care through efficient workflow processes.

10/2023 - 05/2024

Horizon Therapy Services San Bernardino

Medical Planner

Managed and coordinated client appointments to meet service demands.

Prioritized and organized tasks to efficiently accomplish service goals.

Assisted with customer requests and answered questions to improve satisfaction.

Education and Training

_ 06/2024

Grand Terrace High School Grand Terrace, CA

High School Diploma

Honor Roll-2021

Honor Roll-2022

ROP Medical Program

August 2021-June 2024

Clinical 1: Medical Terminology

Clinical 2: Medical Front Office and back office

Clinical 3: Medical Assistant

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