Call Center Customer Service

GRETCHEN

**** **** ***, ***********, ***********, 39401, United States 769-***-**** Pa Re

PROFESSIONAL SUMMARY

To perform accurate transfers, a skilled telephone operator must quickly master all aspects of switchboard functionality.

Hands-on

{Job Title] is a multi-talented [Job Title] who is consistently rewarded for planning and operational improvements

{Job Title] is a multi-talented [Job Title] who is consistently rewarded for planning and operational improvements

Dedicated Telephone Operator with [Number] years of experience routing internal and external calls accurately and quickly to ensure connections.

In a [Number]-hour [Type] call center, courteous [Job Title] was successful in providing professional assistance

Reliable and punctual Sales Associate with a strong work ethic and over [Number] years of retail experience.

SKILLS

© Call center transactions * Organization

+ Front desk operations * Customer service

‘© Active listening skills + Positive and friendly

* Greeting customers * First Aid/CPR

+ Telephone reception + Business Strategy

EDUCATION

GED 2021

Hattiesburg High School

Work History

Hattiesburg, MS

Telephone Operator September, 2022 to February, 2023

General Dynamics Information Technology

+ Answered customer questions patiently and cheerfully to make a good first impression.

+ Shared best practices for sales and customer service with other team members to help improve the store's efficiency.

+ Looked through relevant directories for customer and employee contacts, business addresses, and [Type] information,

+ Performed clerical duties as needed, such as logging and routing incoming mail, data entry, and outgoing mail preparation.

+ Was in charge of answering customer questions about merchandise and pricing.

Bossier City, LA

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