Customer Service Sales Associate
Resume:
Colenda Jackson
Perry, GA *****
********@*****.***
Authorized to work in the US for any employer
Work Experience
Wireless Sales Associate
Sukar & Sons (Cricket Wireless) - Perry, GA
March 2024 to Present
Customer service
Answering questions
Software skills, Microsoft office
Making suggestions
Assisting with purchase
Creating sales
Technical knowledge or wireless devices
Handling daily operations
Managing transactions with point of sale systems
Selling skills
Shift Manager
McDonald's
May 2018 to Present
Customer service
Cash control
Delegate shifts
Open and close store
Training
Food safety
Daily maintenance and cleaning
Strong leadership skills
Managing staff
Guide and motivate team
Store Manager
Shoe Show - Perry, GA
June 2022 to January 2024
Open and closing store
Cash control
Customer service
Inventory
Scheduling
Staff recruitment
Termination of employees
Stock control
Freight
Keeping store up to company standards
Meeting sale targets
Team leadership
Overseeing pricing
Assign duties
Caregiver
In home
April 2001 to March 2022
Meal preparation/planning
Hygiene
Bathing
Companionship
Personal care
Medication management
Administer medication
Emotional support
General health care
Help with mobility
Incidental transportation
Shopping
Merchandise Supervisor
Bealls Outlet
June 2021 to December 2021
Customer service
Cash control
Training
Displaying merchandise
Tracking sales
Keeping up with market trends
Maintaining inventory
Assigning duties
Oversees employees performance
Provide guidance
Managing staff
Wireless Sales Consultant
The Revenue Optimization Companies (T-ROC)
May 2021 to November 2021
Customer service
Cash control
Answering customer questions
Making suggestions
Assisting with purchase
Technical knowledge of wireless devices
Software skills, Microsoft office
Selling skills
Creating sales opportunities
Managing transactions with point of sales system
Handling daily store operations
Production Worker
Clean Control Corporation
June 2020 to April 2021
Assembly items
Maintaining work area and equipment
Packing products
Following safety procedures and guidelines
Loading and unloading materials
Manager
KFC
August 2010 to November 2016
Open and closing store
Cash control
Customer service
Inventory control
Managing staff
Strong leadership skills
Guide and motivate team
Food safety
Employee productivity
Training
Manager
McDonald's
June 2003 to May 2012
Customer service
Cash control
Delegate shifts
Open and close store
Training
Food safety
Daily maintenance and cleaning
Strong leadership skills
Managing staff
Guide and motivate team
Education
Associate's degree in Human Resources Human Services Ultimate Medical Academy-Tampa
October 2023 to Present
Associate's degree in Business Management
Post University
October 2018 to March 2022
Skills
• Retail Management
• Performance Management
• Merchandising (8 years)
• Store Management Experience
• Management
• Employee Orientation
• Payroll
• Workday
• Kronos
• Employee Evaluation
• Customer service
• Customer support
• Cash handling
• Cash management
• Cash register
• Supervising experience
• Food service
• POS
• Culinary experience
• Team management
• Communication skills
• Sales
• Meal Preparation
Certifications and Licenses
Food Handler Certification
April 2024 to April 2027
Driver's License
April 2022 to July 2028
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