Administrative Assistant Customer Service
Resume:
Shawn Klee
Administrative Assistant - Bethune-Cookman University
Ormond Beach, FL 32174
**********@*****.***
To obtain a position within a company that will utilize my skills, experience, and training to our mutual benefit.
Work Experience
Administrative Assistant
Bethune-Cookman University - Daytona Beach, FL
February 2011 to 2020
Performs all administrative and support activities for College of Undergraduate Studies which includes working with Dept. Chairs, Registrar's office. Manages meetings and scheduling of the Dean's daily schedule. Coordinates and communicates with the other faculty on behalf of the dean. Manages work study for College of Undergraduate Studies. Makes travel arrangements for the Dean and faculty. Monitors and maintains the budgets and purchasing for the department. Helps organize and purchasing for Orientation. Maintaining good customer support to students and parents at BCU Administrative Assistant
TRC Staffing Agency - Daytona Beach, FL
January 2011 to January 2011
Administrative positions
Duties included: Working in Human Resources at Bethune Cookman College Receptionist
CARDIOLOGY PHYSICIANS - Ormond Beach, FL
January 2008 to June 2009
Duties included: Billing, customer service, scheduling, collecting money, filing, as well as making appointments.
Customer service
OWNER.COM - South Daytona, FL
April 2005 to December 2007
ad changes, contracts, handling deposits, and phone verification. Cocktail Waitress, Banquet Server, Server
HALIFAX RIVER YACHT CLUB - Daytona Beach, FL
March 2003 to 2006
Duties included: Waiting on members for drinks and dinner, as well as set up and banquet functions. Assistant Bookkeeper
ARTESIAN POOLS OF EAST FLORIDA - Daytona Beach, FL July 2004 to February 2005
Duties included: Payroll used Paycor system, accounts receivable, accounts payable, budgets, and customer service.
Education
Associate in Liberal arts
SEA BREEZE HIGH SCHOOL - Daytona Beach, FL
Associate in liberal arts
Daytona State College - Daytona Beach, FL
Skills
• DENTAL ASSISTANT (Less than 1 year)
• Dental Assisting (Less than 1 year)
• Excel (9 years)
• Microsoft Word (10+ years)
• PowerPoint (9 years)
• Accounts Payable
• Accounts Receivable
• Banquet Experience
• Human Resources
• Payroll
• Event Planning
• Office Management
• Bookkeeping
• Employee Orientation
• Microsoft Office
• Management
• Personal assistant experience
• Accounting
Certifications and Licenses
Driver's License
Assessments
Customer Focus & Orientation — Proficient
May 2020
Responding to customer situations with sensitivity Full results: Proficient
Administrative Support — Completed
May 2020
Using basic scheduling and organizational skills in an office setting. Full results: Completed
Attention to Detail — Completed
May 2020
Identifying differences in materials, following instructions, and detecting details among distracting information.
Full results: Completed
Electronic Medical Records: Best Practices — Highly Proficient May 2020
Knowledge of EHR data, associated privacy regulations, and best practices for EHR use Full results: Highly Proficient
Numerical Reasoning Skills — Completed
June 2019
Quickly and accurately performing basic mathematical operations, recognizing numerical sequences, and interpreting graphs.
Full results: Completed
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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