Customer Service Advocate

Bryan Ramos

*** * ******* ****** *****, TX

*************@*****.*** 210-***-****

Summary of Qualifications:

Seasoned and dedicated customer Service advocate looking for permanent position with proven company that will be able to utilize my skills and build upon my experience. Demonstrated ability to establish rapport with clients, peers and management to help drive departmental and organizational goals and exceed expectations.

EXPERIENCE

Cook Manager

Ihop

September 2022 to July 2024

Applied as a dishwasher, then slowly moved on up to cook then Cook Manger. During this time the company considered me for management opportunities.

Managed a team of 6 cooks, providing guidance and support to ensure efficient kitchen operations.

Developed and implemented standardized recipes and cooking techniques, resulting in consistent quality of food across all menu items.

Kept area clean and sanitized to audit standards.

Monitor daily usage of all items to make sure quantities were stocked and ready for preparation.

Make sure servers were current on their daily tasks, as well as over see if tasks were completed.

SKILLS:

Customer Service/Leadership

Strategical/Problem Solving

Coordination/ Organizational

Quick learner

Management

Food handler Certification

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