Team Member Front Desk

SILVIA D. TREVINO

Objective

Seeking a career position utilizing my experience and skills in the field of housekeeping. A position as an active employee, involving responsibility and working with others as a team member to make improvements and meet quality standards. Professional Summary

Over 15 years experience in housekeeping and housekeeping management. Professional, well organized, trustworthy and able to multi-task. An unwavering commitment to housekeeping service with the ability to build productive relationships, resolve complex issues and win employee’s loyalty. Interpersonal communication skills, coordinated, decision making and motivating. Fluent in English and Spanish. Experience

Housekeeping Manager June 1998 to Present

Intercontinental Hotels Group – Candlewood Suites, Austin, TX

• Trained new employees

• Coordinated with front desk, maintenance and management staff to handle guest concerns.

• Taught all employees the Best Methods procedure

• Implemented the Perpetual Green Plan

• Performed inventory on all housekeeping supplies

• Performed and inspected deep cleans on a daily basis

• Responsible for time management and instructing housekeeping crew Housekeeper February 1996 to June 1998

Los Arboles Apartments - Austin, TX

• Performed deep cleans on apartments

• Performed make ready service, including painting, caulking and other light maintenance

• Implemented safe cleaning procedure to meet standards 503 Carpenter Avenue, Austin Texas 78753 ©512-***-**** silviatrevino767@gmail .com Housekeeper June 1995 to February 1996

Caprock Canyon Apartments – Austin, TX

• Assisted in carpet cleaning and shampooing

• Responded to guests needs.

• Performed deep cleans

Additional Experience 1989 to 1998

• Opened own cleaning business for houses and apartments.

• Performed make ready services on newly constructed homes.

Contact this candidate