Jamie M. Jepsen
Granite City, IL 62040
************@***.***
Objective: To secure a challenging and rewarding position within the Criminal Justice community.
Qualifications:
Prior Probation and Parole Officer, Unit Supervisor, Departmental Trainer, and Associate Superintendent with superior leadership skills, intrinsic motivation, and dedication to our Department’s mission. Exceptional ability to work under pressure of short deadlines utilizing organizational and prioritization skills. Demonstrated capability to work independently or within a team environment and with little to no supervision. Strong interpersonal skills with emphasis on de-escalation, crisis intervention, teamwork, and collaboration. Furthermore, I am a capable supervisor who motivates and encourages staff to reach their highest potential and increase positivity within the work environment.
Professional Experience:
Missouri Department of Corrections, St. Louis, MO
Associate Superintendent
10/2023 – 6/2024
Promote The Corrections Way throughout the facility.
Directs or assists in the overall planning, development, and administration of the assigned correctional programs or services; assists in directing the development and implementation of departmental planning issues.
Directs or assists in the general management of policy development, program planning and coordination, and the evaluation of policy and/or organizational changes and new programs.
Reviews and/or revises programs to ensure compliance with laws, regulations, policies, plans, and procedures.
Participates in the development, implementation, and interpretation of new or revised program, departmental, or legislative initiatives; selects, trains, supervises, and evaluates staff.
Plans, directs, evaluates, and coordinates assigned probation and parole services, including coordination of personnel issues and supervision of assigned staff.
Directs or assists in the direction and supervision of activities in a correctional facility, including programs designed for the social adjustment and rehabilitation of offenders.
Directs or assists in the direction, implementation, coordination, and monitoring of the institutional offender placement and transfer process.
Participates in the development of budget requests; monitors expenditures according to budget allocations/appropriations; and recommends and/or initiates cost-saving measures.
Conducts investigations and institutes special studies; prepares and/or reviews reports and related information to evaluate existing organizations, policies, procedures, and practices.
Analyzes and interprets federal and state legislation for its effect on the administration of state correctional programs.
Participates in conferences, training sessions, and meetings.
Represents and/or serves as liaison for the assigned area of responsibility; cooperates with and makes presentations to federal, state, local, and community organizations, and other groups pertaining to the assigned programs.
Negotiates or administers contracts, grants, and cooperative agreements with federal, state, local, and community organizations.
Exercises considerable initiative and judgment in planning and carrying out assignments under general administrative direction; work is reviewed through conferences, reports, and evaluation of operational results; performs other related work as assigned.
Routinely practices excellent interpersonal communication skills to effectively communicate positively with all contacts.
Missouri Department of Corrections, St. Louis, MO
Senior Staff Development Training Specialist
10/2020 – 10/2023
Promote The Corrections Way throughout the State of Missouri by utilizing in seat classes, Zoom/Web Ex platforms, and one on one coaching sessions.
Aid in the development of adjunct trainers for The Corrections Way. This is done through a series of in seat, classroom coaching sessions, as well as through the use of virtual platforms.
Deliver ongoing feedback to adjuncts, ambassadors, and individuals in training environments or coaching sessions regarding The Corrections Way.
Facilitate Training Sessions for both supervisors and also line staff regarding The Corrections Way skills and the correct methods for utilizing those skills.
Mentor/coach staff to utilize the tools they have been given through TCW and help them create a positive culture for the Department of Corrections.
Organize training sessions on a statewide level and schedules accordingly
Builds classes utilizing TMS and GPS software and input attendance
Routinely practices excellent interpersonal communication skills to effectively communicate positively with all contacts.
Continues to foster relationships across all Divisions.
Travel is required throughout the state to attend and/or participate in The Corrections Way events, trainings, activities.
Research and design innovative ways to engage audiences and make curriculum adjustments.
Invest in personal development by meeting annual training requirements, as well as, attending trainings to enhance skills.
Provide resources, as needed, to all MODOC Divisions
Update spreadsheets to reflect accurate records of regional Ambassadors.
Attend meetings as scheduled, and participate in committees as needed.
Other duties as assigned.
Missouri Department of Corrections, St. Louis, MO
Unit Supervisor
6/2018 – 10/2020
Served as the assistant to the District Administrator which included running the office in the absence of the DA.
Supervised the staff and activities of an assigned unit in a moderate-to-large district office.
Reviewed chronological supervision records, investigation reports and related casework materials.
Conducted in-service training for professional staff.
Assisted assigned staff with client/offender supervision problems; provided advice and assistance regarding content, completeness, and conformity of reports.
Conferred with judges and other judicial and law enforcement officials in promoting the maintenance of adequate probation and parole services.
Addressed both positive and negative performance issues through a variety of means such as log notes, counseling, performance plans, and recognition.
Fostered an environment of positivity and professional growth and development for the officers serving under me.
Promoted The Corrections Way throughout my unit and my district.
Missouri Department of Corrections, St. Louis, MO
Probation & Parole Officer
9/2010 – 6/2018
Enforced court-ordered supervision components through the use of appropriate supervision strategies based on an assessment of an offenders’ risk level and any relevant needs.
Addressed any substance abuse, mental health, and domestic violence issues of offenders through assessment, monitoring, and counseling; implement the necessary treatment or violation proceedings.
Had contact with offenders in the community (such as the offender’s home, place of employment or place of confinement) and possess the ability to intervene regarding personal or adjustment problems.
Supervised a specialized caseload of offenders utilizing the Electronic Monitoring Program (EMP), Global Positioning System (GPS), or Alcohol Monitoring (TAD).
Maintained ongoing records of supervision activity and conduct investigations; submit reports to the Court or the Parole Board.
Assisted with supervising offenders while they perform community service within the community.
Utilized motivational interviewing techniques to motivate offenders toward change.
Fostered relationships with our community partners to assist them in better understanding our role in the re-entry process (for example, attending community meetings).
Assisted with the Neighborhood Accountability Board.
Conducted urinalysis test and DNA collection of offenders, following established procedures and protocols.
Communicated with other organizations and persons (such as public, law enforcement, treatment agencies, and attorneys) concerning offenders’ behavior and conditions of supervision.
Identified and investigate violations and implements appropriate alternatives and sanctions. Prepares written reports of violation matters to notify the Court or Parole Board of the violations of the offender’s supervision, and makes recommendations for disposition. Attends court hearings and testifies in regards to violation matters.
Facilitated the Pathway to Change program which encourages offenders to alter their negative behaviors and adopt pro-social thinking patterns.
Served as a Mentor for new staff within the District.
Trained new staff on how to perform the necessary duties and functions of a probation and parole officer.
Demonstrated the ability to make independent decisions within the guidelines of professional standards and based on an understanding of policy.
Served as the District’s Urinalysis Coordinator and Substance Abuse Liaison. Performed record keeping duties for the Substance Abuse Education Groups at the District Office; provided officers with start dates and termination dates for their offenders and entered the tracking records for each offender accordingly.
St. Louis County Justice Services, Clayton, MO
Corrections Officer
12/2009 – 9/2010
Monitored and managed the movement and behaviors of inmates while maintaining order and discipline within a housing unit. Enforced rules and regulations to ensure adherence to policy and defined procedures.
Conducted scheduled and random searches of inmates and assigned areas to maintain a safe and secure environment.
Maintained an appropriate record of daily activities, disciplinary action, inmate movements, and services provided and entered the information into a computerized system.
Inventoried and stored inmates’ personal property and monies.
Performed pre-booking of inmates in the Jail Management System.
Performed accurate wanted and record checks.
Responded to emergency alarms and disturbances to assist in administering CPR, first aid, and other necessary interventions.
Missouri Department of Corrections, St. Louis, MO
Intern/Volunteer
5/2009 – 9/2010
Observed a senior Probation and Parole Officer to learn the essential job duties and functions.
While under the close supervision of a senior Probation and Parole Officer, participated in the investigation of offender violations, collected and verified data through the interview process and review of historical records; evaluated the gathered information and incorporated the information into reports and records for the Court or Parole Board.
Village of Glen Carbon Police Department, Glen Carbon, IL
Police/EMS Dispatcher
10/2005 – 12/2008
Received and dispatched both non-emergency and emergency calls for police service.
Answered 911 system calls and provided pre-arrival instructions to callers; determined response requirements and relative priorities of each situation and dispatched units in accordance with established procedures.
Documented all pertinent details of calls for service, dispatches, and traffic stops.
Entered, updated, and retrieved information from teletype networks and computerized data systems regarding such things as wanted persons, stolen property, vehicle registration, and stolen vehicles.
Education:
Tiffin University, Tiffin, OH
Master of Science, Criminal Justice, 2014
Concentration: Criminal Behavior.
Honors: Academic Distinction. GPA: 4.0/4.0
Southern Illinois University, Edwardsville, IL
Bachelor of Arts, Criminal Justice, 2010
Minor: Psychology
GPA: 3.364/4.0
Sanford-Brown College, Granite City, IL
Diploma of Business Administration/Management
GPA: 3.9/4.0
Associations/Organizations:
Missouri Probation and Parole Officers Association (MPPOA), Member
American Correctional Association (ACA), Member
Missouri Corrections Association (ACA), Board Member
Committee work:
Supervisor Training Rapid Improvement
Strategic Initiative 21-202 Supervisor Onboarding
Strategic Initiative 21-206 Frontline Staff Onboarding
References:
Available upon request.