Laboratory Technician Sales Representative

Thomas J Almy

***** ***** ***** **** ***** MI, **822

Professional Summary

Detail-oriented Laboratory Technician with experience at microbiology procedures. Additional skills include handling live samples, maintaining and troubleshooting laboratory equipment. Strong communication skills, both written and verbal and ability to work within team or individually.

Skills

Lab result interpretation, Bacterial specimine collecting and propagation, Bacterial growth

medium preperation, Raw material testing, Aseptic procedures, Test data analysis

Lab equipment maintenance

Work History

Sale representative: Somkey Mountain Tobacco, Ionia MI. 10/17 to current

• Inspected products for defects and damages and examined ingoing and outgoing shipments to verify accuracy and prevent errors.

• Documented shipping information for each order and tracked packages when necessary.

• Alternated goods in inventory by observing “first in, first out” approach to keep shelves organized and properly stocked.

• Used consultative sales approach to understand customer needs and recommend relevant offerings.

• Used consultative sales approach to understand and meet customer needs.

Sales Representative: Smokey Mountain Tobacco Plus, Grand Ledge MI. 02/2012 to 12/2015

• Maintained customer happiness with forward-thinking strategies focused on addressing customer needs and resolving concerns.

• Liaised with customers, management and sales team to better understand customer needs and recommend appropriate solutions.

• Consulted with outside parties to resolve discrepancies and create effective solutions.

• Preserved revenue streams by utilizing strong communication and negotiation skills, offering refunds as last resort to maintain customer satisfaction.

Biology Technician: Lansing Community College, Lansing MI. 10/2008 to 12/2010

• Executed corrective actions when test controls were outside specified limits.

• Utilized expertise in microbiology and chemistry to help with diagnosis of microbiology issues

• Handled specimens according to laboratory protocols to maximize accuracy and precision of results.

• Kept laboratory equipment clean and in good working order for optimal functionality and longevity.

• Supervised four student employees in providing excellent labatory services to instructors and students.

Education

Associate of applied science: Molecular Biology 05/2013

Lansing Community College, Lansing MI

Contact this candidate