Customer Service Agent

Lavonda kibble

*******.***@*****.***/• 972-***-****•Address :7737 Kirkland ct, Dallas,tx,75237

Experience

Nursing Assistant-Baylor scott&white rehabilitation center 909 N Washington Ave, Dallas, TX 75246— email:*********@********.***

Phone number :214-***-****

08/2023-02/2024

●Provided support during medical procedures, ensuring patient safety and wellbeing.

● Help with the recovering process of spinal cord patients get back on their feet alone with transferring them to therapy .

●Hospitality aid

Cigna health care (remote) — Delivery Service agent/ 3662 W Camp Wisdom Rd, Dallas, TX 75237-Email:******.****@**************.***

Phone number :682-***-****

06/2021 - 05/2023

●Recommended, selected, and assisted in locating and obtaining out-of-stock product based on customer requests.

●Worked with members of the sales team to keep track of inventory levels, complete accurate orders, and resolve item issues.

●Customer service representative

●Sales associate

●Health insurance adjuster

Baylor Scott &white family medical center - Radiology assistant, 2400 N Interstate 35 E Rd, Waxahachie, TX 75165-phone number :469-***-****

07/2022-04/2023

●Provided support and encouragement to patients and their families while transporting them to radiology, nuclear medicine, and x-ray

●Used proactive communication to resolve employment-related problems

●Hospitality aide

Park Village Healthcare and Rehabilitation- CNA TRAINEE/207 E Parkerville Rd, DeSoto, TX 75115-phone number: 972-***-****. 12/2019-08/2021

email:-***********@**************.***

●Turning and moving patients along with gathering supplies to help groom them

●Oversaw the ongoing assignments of Patients and family needs.

EDUCATIOn

Waxahachie life highschool - 170 Butcher Rd, Waxahachie, TX 75165— Diploma

01-2005/05-2017

C.E Global health—CNA program-1311 Marketplace Dr ste 180, Garland, TX 75041 (certificate )/phone number -972-***-****

04/2021-05/2021

PCI health training (medical assistant program) 8101 John W. Carpenter Fwy, Dallas, TX 75247(03-2024-12-2024) Current

SKILLS

Customer service experience

• Multi-tasking

• Inpatient Care

• CPR Certification

• Patient Care Technician/Assistant

LANGUAGES

English

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