Delivery Driver Customer Service

Goodwill Nkosi

** ****** ****** ****** ***** 073-***-**** ********.******@*******.***

Work Experience

Gladiator Inflatables – Delivery Driver

• Customer Service Experience

• Always on time and clean driving record

• Able to work well under pressure

• 2021-2023

• Reference- Miss Thuli (Manager - 076*******)

BST Security-Security Officer Grade C

• Access Control

• Conducted statistical tests for decision support

• Active and always on time

• 2018-2020

• Reference - Mr. Richard (Supervisor 083-***-****) Rainbow Daycare

• Driver Assistant and Handy Man

• 2014-2017

• Reference – Mr. Tatum Solomon (071*******)

Net1 UEPS Technologies

• Production Assistant

• 2010-2013

• Reference Mr. Corne Gelderbloom (Production Manager –011-***-****) Education

Matric - Daliwonga Secondary School

Bodulogang Community Training Services – Health Workers Course Alison – CompTIA, Windows 10 Fundamentals

Skills & abilities

General IT

Setting up new Computers in line

with company standards.

Upgrading Computers

Maintaining computers

Troubleshooting and fixing on site as well as being able to support remote users with IT related issues. Printers, Scanners Maintenance and Setup.

Lan,Wan,setup and configuration

Basic Network understanding and Troubleshooting.

Providing over-the-phone support to remote users.

Email setup and configuration

Monitor problem ticket work queues and interact with management to provide progress updates. Answer help desk calls as needed, provide user support remotely as needed, and escalate service tickets to higher-tier technicians when appropriate. • Provide application-level support for standard Microsoft applications as well as application tools deployed on desktops and laptops. • First line Support of various in- house developed applications. • Reinstallation of PCs, up to and including OS-level installs, application installs.

• Dedication

• Problem solving

• Communication

• Fast Learner

Contact this candidate