Executive Assistant Customer Service

Marla Sanders

Executive Assistant

Brooksville, FL

**********@*****.*** - 414-***-****

Customer service professional dedicated to effective team management and customer satisfaction. Highlights

• Adherence to high customer standards

• Effective problem solver

• Meticulous problem solver

• Effective workflow management

• Well organized multi-tasker

• Persuasive speaker

WORK EXPERIENCE

Behavioral Health Technician

Treatment partners of america - Boca Raton, FL - January 2016 to January 2017 Observed and reported clients in substance abuse program. Transported clients to dr. Appointments. Performed misc tasks around office, answered phones, credit card expense forms, counted medications, while observing clients taking a their meds

Behavioral Health Technician

Bliss Recovery LLC - Boynton Beach, FL - September 2015 to November 2015 Responsibilities

Supervised all clients and attended to their needs, transported all clients to daily meetings and activities, observing medication as prescribed to clients

Behavioral Health Technician

Galt Ocean Rehab LLC - Fort Lauderdale, FL - April 2015 to September 2015 Responsibilities

Supervised clients in rehabilitation facility, dispensed medication prescribed, drove clients to and from meetings and weekly activities

Executive Assistant

Brookfield Family Dentistry - June 2013 to June 2014 Scheduling of patients, collection of past due billings and set up payment options, verified and processed insurance claims. Assisted dental hygienist with sterilization and patient set up. Assisted in general day-to- day operations of the clinic.

Collection Agent

VanRu Credit Corporation - February 2011 to May 2012 Collected on U.S. Department of Education Student Loans currently in default. Professionally worked with clients by means of helpful customer service to set up payment plans and assisted them in re-enrolling in school.

Wait Staff Manager

Highland House Restaurant - January 2004 to October 2010 Consistently provided professional, friendly and engaging customer service. Routinely supported other areas of the restaurant as needed. Proactively prepared for large parties and reservations, assisting in the planning and delegating staffing needs. Effectively multi-tasked to maintained a well-organized work environment for the wait staff and me.

EDUCATION

Vincent High School - Milwaukee, WI

2002

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