Phlebotomy Technician Phlebotomist

SHANETTA LOYD

419-***-**** • ************@*****.***

Certified Phlebotomy Technician with extensive training and hands-on experience in venipunctures, capillary punctures, and special collection techniques. Quick to build rapport with patients while complying with OSHA and HIPAA regulations and standards. Adept at helping patients with their anxiety or discomfort. Willing to assist coworkers in the benefit of the company and patients improvement. Venipuncture using the evacuated, butterfly, and syringe methods. Skin punctures (fingersticks, heelsticks).

Vital signs.

Centrifugation, aliquoting, specimen

handling, processing, and packaging.

Glucose testing using glucose meters. Urinalysis exams. Preparation of microscope slides for peripheral blood smears. Nasal and throat swabs for flu, Covid-19, streptococcus aureus, MRSA. Disinfecting according to OSHA and CDC guidelines. Blood borne pathogen training.

Customer/Client relations

Phlebotomy - Certification - 2024

KS Phlebotomy School LLC - Houston, TX

Massage Therapy - Certificate of Completion - 2019 Cortiva Institute Massage Therapy & Skin Care School - Houston, TX General Studies - Diploma - 2009

North Baltimore Middle/High School - North Baltimore, OH Phlebotomist/ PRN - April, 2024 to Present

KS Health Services, LLC - Houston, TX

Gathered tourniquets, needles, and blood collection devices to prepare work trays. Kept track of the specimens I collected by initialing, dating, and noting the date and time of collection. Used vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles to collect blood samples. Kept patients safe by adhering to infection control, sharps disposal, and biohazardous waste disposal guidelines. Spoke with the patient in order to obtain information for lab records, as well as to alleviate fear or anxiety and maximize cooperation. Server - April, 2021 to January, 2022

Amahle Bar & Lounge - Houston, TX

Kept up to date on the menu and special offers, recommending specific items based on customer preferences and food allergies. Assisted customers in placing orders, explained menu items, and suggested appropriate alternatives for customers with food allergies. Served the needs of more than 15 customers in a busy fast pace environment. Took credit card, cash, and gift certificate payments and gave cash transactions change. Educated new employees on the restaurant's practices, culture, and procedures. Objective

Skills

Education

Work History

Receptionist Sales Assistant - August, 2019 to November, 2023 Hebert’s Roofing & Construction, LLC - Westlake, LA Worked from home.

Assisted by answering phones, responding to custimer inquiries, and providing information about the company services. Listened to customer feedback, provided appropriate responses, and forwarded issues to the appropriate department. Provided excellent and professional service to ensure customer satisfaction. Provided each customer with exceptional service by listening to their concerns and answering their questions. Followed up with customers by phone or email after each merchandise sale to answer any last-minute questions. Assistant and Model - May, 2016 to December, 2019

Scott Hebert studios, LLC - Los Angeles, CA

Worked as the Houston based talent and model recruiter. Secured talented individuals, performers, models, and musicians to provide engaging entertainment during special events. Went to networking and creative events in the community to find new talent and artistic works. Advised and helped direct fashion shows.

Looked for industry trends on social media and through online sources. BLS for Healthcare Providers CPR/AED

(Adult, Child, Infant)

National Healthcareer Association-

Certified Phlebotomy Technician

Certifications

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