Customer Service Front Desk
Resume:
**************@*****.***
Miami Florida
C O N T A C T S K I L L S
S K I L L S
E D U C A T I O N
W O R K E X P E R I E N C E
Food Runner
Cash handling
Customer service representative
North Miami Senior high
2019-2022
North Miami Middle
Front desk receptionist
Capabella
warmly welcome 20-30 guest per shift coordinated check-ins directed them to their destination in accordance to capabella standards Manage 3 phone lines at facilitated over 20+ calls a day this clients vendors and staff
maintain an organized, clean, professional workspace, and waiting area provide customer service with the helpful and friendly attitude provided administrative and clerical support via EMR systems and Microsoft Excel
smoothly manage the day-to-day front desk operations for a busy hotel front desk
coordinate pick up and delivery of mail services, unpacked inventory and stocked supplies
2020-2022
L A N G U A G E S
English
Kreyole
S U N D J Y M A R T I N
R E S U M E
Cashier & customer service
Taco Bell
manage cash drawer of $3000 daily while maintaining 100% accuracy rate during, reconciliation, and end of day audit report Operating drive-through services and taking orders handling payments and food delivery in a prompt but friendly manner
mastered POS systems to handle payments ranging from 3000 to 5000 per shift customers customer service
providing exceptional customer service that resulted in being rewarded employee of the month three times a month
enroll 20+ customers daily in stores loyalty program Security/patrol guard
Fast Guard security
grants access to areas based on prop identification passes and kept accurate log of visitors/staff member time ins and out
provide a visible presence that enforces safety and security, while monitoring a prevention intrusion damage hazards on breaches.
remain vigilant and monitor entrance/exit for suspicious unauthorized activities within premises to guard against theft.
Promptly responding to alarms and rendering immediate assistance to the law enforcement and implementation security protocol and procedures Adaptability
problem-solving
time management
record management
proficent in Word, excel, PowerPoint, outlook and PCOS bilingual
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