Customer Service High School
Resume:
EDUCATION
ASSETS AND CAPABILITIES
OBJECTIVES
Emmanuel Christian School - 8488+M99,Ciudad Grande, Santa Rosa, Laguna 2010-06 - 2011-03
Elementary
Team collaboration
Client Relationships
Good communication skills
English Language fluency
As a second-year Bachelor of Science in Tourism Management student, I am eager to use my academic foundation and passion for the travel and hospitality industry in a challenging role. Seeking an opportunity to apply academic knowledge to use in real-world scenarios, contribute to a forward-thinking organization, and furtherdevelop my skills not just in tourismmanagement and customer service. Committed to fostering positive experiences and contributing to the overall success of the industry. BERDOS, ERICA MAE
Address:
Phone:
Email:
Santa Rosa, Laguna
**********@*****.***
Santa Rosa Elementary School Central 2 - 508 Rizal Blvd, Santa Rosa, Laguna Awarded in Best in Leader
Awarded in Mathscore
Awarded in Achieve3000
Member of Arts Club
Junior High School
2011-06 - 2016-03
Emmanuel Christian School - 8488+M99,Ciudad Grande, Santa Rosa, Laguna Awarded in Best in Leader
Awarded in Mathscore
Awarded in Achieve3000
Member of Arts Club
2020-08 - 2022-07
Senior High School: Science, Technology, Engineering and Mathematics Our Lady of Fatima- Lot 2-B Manila S Rd, Santa Rosa, Laguna Awarded with High Honors
Elected as Auditor for the section in 2020-2022
ADDITIONAL INFORMATION
Amadeus Travel Platform
Navigating the interface was initially overwhelming but becomes easier with practice. Booking flights and reservations that involves inputting passenger info, searching for flights, and making bookings.
Dealing with codes, commands, and learning various codes and commands is important with airline and city codes, which becomes easier with repetition Bachelor of Science: Tourism Management
2022-08 - 2024-03
National University of Laguna - Km. 53 Pan-Philippine Hwy, Calamba, 4029 Laguna Member of Red Cross Youth NU Laguna
Seminars and training attended
HACCP Food Safety and Hygiene for tourism and hospitality Industry Figure out what could go wrong with the food at different stages, like germs, chemicals, or objects accidentally getting into the food.
Find the crucial points in making food where you can take action to keep it safe, like cooking it thoroughly or storing it at the right temperature. Keep an eye on those key points to make sure everything's going smoothly, and regularly check that your safety plan is working as it should.
First Aid Training
Basics of providing immediatecare to someonewho is injured or ill before professional medical help arrives.
Proper cleaning, dressing, and bandaging of wounds to prevent infection. Handling common medical emergencies such as seizures, allergic reactions, and diabetic emergencies.
Safety and Traffic Control Training
Understanding and implementing proper traffic control measures for various situations, including accidents and road construction.
Recognition and interpretation of traffic signs, signals, and road markings. Understanding local traffic laws and regulations related to safety and traffic control.
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