Account Manager Customer Service

Summary:

Highly driven individual with *+ years of Direct Sales & Management experience including 10 + plus years Hospitality experience. Proven ability to exceed sales quotas and while building client relationships within the Telecom and Non-profit Sector. Seeking a Sales Development Representative position, to utilize communication skills & growth within a company.

PROFESSIONAL EXPERIENCE:

Konicia Minoltla- San Jose, CA Mar 2022-Present

Account Manager

●Executed 5 in person meetings weekly, 125 amount of calls and 10 in person drop daily.

●Acquired 30 new accounts

●Acquired 40 new clients from current accounts

●Learned and demonstrated the benefits of all Konica Minolta products, services and solutions to clients

●Developed and presented proposals tailored to address each client’s specific business needs

●Ensure outstanding customer service through regular client follow up

●Identify and establish relationships with key decision makers to secure new business and strengthen

●Trained and Developed new sales account managers in field

Impact Marketing - Boston, MA/Pleasanton, CA Apr. 2019 - Aug. 2021

Account Manager

Created a Direct Salesforce for Telecom (AT&T, Xfinity) & Non-Profit (Children's International)

●Manage, Mentor & Train Teams of 10+ People

●Recruited over 30 + People for Entry Level, Sales/ Marketing Management, & Internships

●Provided $200,000 in Revenue for Telecom & $30,000 in Revenue for Non-Profit Clients

Award: Top Sales Leader of the 2nd Quarter 2019

Clinton Bar & Grill - Clinton, MA Aug.2018 - Jan.2019 Bartender & Server

●Provided 120+ bar patrons with extensive customer service

●Leveraged interpersonal skills to upsell customers from shelf to premium brands

●Assisted trained and mentored newly staffed bartenders

●Assisted Inventory Management

●Reimagined Cocktails

Previous Hospitality Experience included

●Serving & Bartending Wedding Events, Graduations, Celebrations & Sporting events throughout Massachusetts.

Education:

●Salem State University, Salem, MA - 2008 - 2012

-BS, Political Science

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