Customer Service Shift Leader

SHANNON R COLBERT

*** * ******* **., *********, LA 70501 · 337-***-****

*******.***********@*****.***

Begin my career with a company that utilizes all my experience and training from previous employment and education. I am a hard worker and dependable, a people person and would like the opportunity to start my career with an employer that is appreciative of everything I have to offer.

EXPERIENCE

2014 – PRESENT

SERVICE WRITER/AUTO, walmart pinhook

Writing tickets for automotive repairs, battery replacement and oil changes

General customer service

Assisting customers by processing transactions with various payment methods

2008 – 2014

MANAGER/CSR, chevron gas station

Assisted customers with transactions using various methods

Stocking new products and inventory, checking orders with vendors

Managed employees by making schedules, price changes and routine cleaning of store

2003 – 2008

TEAM MEMBER/CSR/DRIVER/SHIFT LEADER, domino’s pizza

Made pizzas to help team members

Guaranteed speedy delivery

Became shift leader and started helping team members in every position

Customer service

EDUCATION

MAY 2005

HIGH SCHOOL DIPLOMA, carencro high school

2005-2006

TRADE SCHOOL CERTIFICATION, lafayette regional (slcc)

Accounting

Certified in Microsoft Office and Keyboarding

2008-2010

MOA DIPLOMA, UNITECH TRAINING ACADEMY

Medical Office Administration

REFERENCES AVAILABLE UPON REQUEST

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