Customer Service Entry-Level
Resume:
Tyree Varlow
North Brunswick, NJ *****
*********@*****.***
Summary
Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth. Skills
● Training & Development
● Team Management
● Customer Service
● Supervision & Leadership
● Good Work Ethic
● Organizational Skills
● Reliable & Trustworthy
● Team Building
● Problem Resolution
● Critical Thinking
● Maintenance & Repair
● Microsoft Office
● Computer Skills
● Data Management
● Friendly, Positive Attitude
● Basic Math
● Conflict Resolution
● People Skills
Experience
Bradley Beach Movers, LLC June 2023 - March 2024
Laborer Management
Neptune, NJ
● Professional trucking for local and long-distance moving.
● Truck rental loading and unloading.
● Moving labor, like packing and unpacking.
● Heavy furniture loading and unloading with professional equipment. Todd Harris LLC/Spa & Pool Store June 2018 to June 2022 Store Manager, Sales Associate
Edison, NJ
● Manage and assist employees
● Stock store and warehouse
● Delivery of spa and pool supplies to local customers
● Servicing and maintaining customers pools
● Packaging
● Robotic Cleaner Technician
● Oversaw inventory management through cycle counts, audits and shrinkage control.
● Strengthened workflow productivity by hiring, managing and developing top talent.
● Trained new team members in cash register operation, stock procedures and customer services.
● Sold various products by explaining unique features and educating customers on proper application or usage.
● Built and maintained relationships with peers and upper management to drive team success.
● Reviewed files, recordings and other documents to obtain information to respond to requests.
● Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
● Exceeded team goals and resolved issues by sharing and implementing customer service initiatives.
● Retained product, service and company policy knowledge to serve as a resource for both coworkers and customers.
● Answered product questions with up-to-date knowledge of sales and promotions.
● Monitored employee performance and identified performance gaps for corrective action.
● Assessed customer needs to provide assistance and information on product features.
● Showcased and built visually appealing displays and signs to encourage customers to buy specific products.
● Met merchandise processing standards and maintained an organized and accessible work area. Chep Pallets June 2017 to August 2017
Pallet Builder
Burlington, NJ
● The proper dismember and disposal of broken or damaged pallets
● Forklift Operator to properly stack and store company products
● Move freight, stock, or other materials to and from storage or production areas, loading docks, delivery vehicles, ships, or containers, by hand or using trucks, tractors, or other equipment
● Sort cargo before loading and unloading
● Pack containers and re-pack damaged containers
● Carry needed tools or supplies from storage or trucks and return them after use
● Maintain equipment storage areas to ensure that inventory is protected
● Adjust or replace equipment parts, such as rollers, belts, plugs, or caps, using hand tools. UPS Customer Center December 2011 to February 2012 Edison, NJ
● Tend to customer needs
● Provided training and kept customers up to date on new products or services and price changes
● Tracking sales and delivery information on daily sales, orders and sales contracts Fryer, Sonic Drive October 2010 to January 2011
Franklin Park, NJ
● Tend or operate and control equipment such as kettles, cookers, vats and tanks, and boilers, to cook ingredients or prepare products for further processing
● Clean, wash, and sterilize equipment and cooking area, using water hoses, cleaning or sterilizing solutions, or rinses
● Listen for malfunction alarms, and shut down equipment and notify supervisors when necessary
● Remove cooked material or products from equipment
● Pour, dump, or load prescribed quantities of ingredients or products into cooking equipment, manually or using a hoist
● Read work orders, recipes, or formulas to determine cooking times and temperatures, and ingredient specifications
● Place products on conveyors or carts, and monitor product flow. Mrs. Connie's Angel Day Care Reoccurring Summer Job 2007-2011 Childcare Assistant
Somerset, NJ
● Good team player, strong ability to work effectively and support other members of the team.
● Strong ability to work effectively with children and parents.
● Knowledge of various behavior patterns of pre-school-aged children, toddlers as well as basic concepts development in children.
● Strong ability to collaborate with work experienced owner in providing great care to children.
● Ability to understand given instructions (oral or written) and carry them out correctly.
● Ability to apply discretion, fact, patience and courtesy in handling sensitive and difficult situations and individuals.
● Assisted in pool activities for fun, safety and maintenance. Education and Training
Raritan Valley Community College January 2021
Forklift Operator 1
NJ
Maytronics June 2020
Certification: Robotic Cleaner Service Repair/Build Online
Franklin High School
June 2011
High School Diploma: Medical Technology
Somerset, NJ
Activities and Honors
● Member, Small Business Association (Ty the Pool Guy Pool Maint.)
● Involved with charities under Prince Hall Affiliation Free Mason Lodge #69
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