Pharmacy Technician Customer Service

Pharmacy Technician Resume

Tatyana Merkushkina

Phone Number: +1-718-***-****

Email Address: ****************@*****.***

Summary

Highly motivated and detail-oriented Pharmacy Technician with 2 years of experience in a retail. Proficient in medication order processing, inventory management, and patient counseling. Dedicated to providing accurate and efficient pharmacy services while ensuring patient safety and compliance.

Skills

• Technical Skills: Pharmacy Management System (PMS), Electronic Health Records (EHR), Point-of-Sale (POS) Systems, Microsoft Office Suite

• Hard Skills: Medication dispensing, prescription verification, drug interaction identification, insurance verification and billing, inventory control, quality assurance

• Soft Skills: Communication, customer service, teamwork, problem-solving, time management, attention to detail

Experience

Customer service, Be Well Medical Supply Inc. (02.01.2020- 05.01.2021) Pharmacy technician, Silve Pharmacy Inc. (10.01.2021 - present)

• Processed prescription orders accurately and efficiently using (Prime RX).

• Verified medication orders for accuracy and dosage, adhering to all safety protocols.

• Identified and communicated potential drug interactions to pharmacists and patients.

• Assisted patients with understanding medication instructions and side effects.

• Maintained pharmacy inventory, including ordering, receiving, and stocking medications and supplies.

• Provided excellent customer service to patients, answering questions and addressing concerns.

Education

• Tashkent Medical Pediatrician Institute Tashkent, Uzbekistan (2007)

• Ivan Horbachevsky Ternopil National Medical University Ternopil, Ukraine (2022) Licenses and Certifications

Pharmacy Technician Certification Board (PTCB)

Certification Number 30256610

Contact this candidate