Customer Service Phoenix Az

Rebecca Mancia

Phoenix, AZ

**************@*****.***

623-***-****

• Outstanding work ethic and integrity

• Detail oriented and efficient

• Dedicated team-player and team leader

• Adobe Creative Suite

• Microsoft Office

The Dirty Drummer • Bartender

June 2023 - June 2024 - Phoenix AZ

Provide quality customer service in a high-pressure and fast-paced environment. Utilize exceptional memory skills, attention to detail, and a friendly demeanor to give the best possible service. Prepare and serve drinks to customer’s satisfaction

Cobra Arcade Bar • Bartender & Shift Lead

April 2021 - June 2023 - Phoenix AZ

Take and make drink orders in a high volume, fast-paced environment while providing excellent cus- tomer service. Address Point-of-Sale issues, customer concerns, and file receipts. Count and handle cash, employee time slips, and end-of-day balances.

• Excellent customer service and communication

skills

• Experience creating lesson plans and teaching a

wide range of age groups

Edna Vihel Arts Center • Drawing/Painting Instructor September 2022 - January 2024 - Tempe AZ

Create diverse and engaging lesson plans for children and adults. Lead students through lessons focusing on individual students and class progression as a whole. Include art history and contempo- rary practices as part of classes.

SKILLS

WORK & FREELANCE EXPERIENCE

Phoenix Center for the Arts • Art Instructor

June 2024 - Current - Phoenix AZ

Write and implement lesson plans. Plan class schedule and supplies. Guide students through the course with a goal in mind while taking individual skill into consideration. EDUCATION

Arizona State University

Herberger Institute of Design and the Arts Bachelors of Fine Arts - Drawing International Poster Gallery • Administration and Sales Associate May 2018 - July 2019 - Boston MA

Contribute to general gallery administration and digital catalogs. Provide excellent service, engage customers, and make sales. Collaborated with a small team to achieve goals. Black Lamb • Server & Bartender

July 2019 - March 2020 - Boston MA

Committed to building a customer base in a new restaurant. Prepared drinks for service and patrons while providing exceptional customer service. Maintained menu knowledge of food and drink to make recommendations and modify to preferences.

Richardson’s Cuisine of New Mexico • Server & Bartender August 2020 - May 2021 - Phoenix AZ

Prepared drinks for service and patrons while providing exceptional customer service. Maintain bar cleanliness and organization.

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