Customer Service Data Entry

Jessica Villarreal

San Antonio, TX

********@*****.***

+1-210-***-****

Authorized to work in the US for any employer

Work Experience

Secretary

Direct Consulting network-San Antonio, TX

February 2019 to September 2023

Calendar Management

Communication Skills

Confidentiality

Customer Service

Data Entry

Document Management

Email Correspondence

Filing and Recordkeeping

Multitasking

Office Equipment Operation

Organization

Problem-Solving

Project Management

Scheduling

Telephone Etiquette

Time Management

Transcription

Travel Arrangements

CNA - Certified Nursing Assistant

Methodist Healthcare System-San Antonio, TX

April 2014 to January 2019

Taking vital signs

Serving meals to patients and helping them eat

Assisting patients with bathing, dressing, and undressing Making sure bedridden patients are comfortable and turned every so often to avoid bedsores Providing and emptying bedpans

Changing the bedding

Stocking patients’ rooms with necessary supplies

Regularly sanitizing areas where patients frequently go to or stay Updating health charts and patient records

Education

High school in Basic

Martin High School - Laredo, TX

August 1995 to May 1999

High school diploma or GED

Skills

• Servicio al cliente

• Habilidades organizacion

• Habilidades de comunicación

• Manejo de efectivo

• Liderazgo

• Almacenamiento

• Microsoft Office

• Customer service

• Communication skills

• English

• Phone etiquette

• Data entry

• Computer skills

• Bilingual

• Spanish

• Time management

• Typing

• Microsoft Word

• Sales

• Calendar Management

• Transcription

• Document Management

• Microsoft Outlook

• Organizational skills

• Office experience

• Communication skills

• Sales

• Customer service

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