Account Manager Sales

DAVID R. MARRIS

Jacksonville, FL ***** 239-***-**** ********@*****.*** LinkedIn

SALES ACCOUNT MANAGER PHYSICIAN ACCOUNT REPRESENTATIVE

"Elevating Territory Performance Nationally via Strategic Sales Initiatives and Fostering a Team-Focused Environment."

Accomplished Sales Professional with over 20 years of experience in strategic sales management, specializing in cultivating relationships across various industries, including healthcare, real estate, and commercial sectors. History of exceeding sales goals, consistently surpassing annual business-to-business targets by 200%. Skilled in developing and implementing comprehensive sales strategies that align with organizational goals while maximizing market penetration and revenue growth. Adept at conducting detailed market research and competitor analysis to identify and capitalize on new business opportunities. Proficient in negotiating high-value contracts and managing complex sales cycles with proficiency in closing deals that have led to substantial growth in client bases, including a landmark agreement with Aurora Healthcare for 153 locations. Recognized for outstanding client relationship management, capable of building and sustaining long-term relationships with key decision-makers and executive leadership.

AREAS OF EXPERTISE

Strategic Sales Relationship Building Product Knowledge Service Knowledge Market Research Business Development

Account Management Contract Negotiation Financial Analysis Budget Management Operations Management Marketing Strategy

Performance Monitoring Sales Presentations Data Analysis Project Planning Risk Management Compliance Management

Sales Territories Product Lines Management Channel Development Forecasting Setting Appointments Prospecting Documentation

PROFESSIONAL EXPERIENCE

Mayo Clinic – Rochester, MN / Jacksonville, FL 2019 – 2023

Patient Relations Specialist (Mayo Clinic Patient Relations Specialist – Development Dept.)

Facilitated communication and relationship management for VIP donors, reporting to the Major Gifts Officer. Mediated issues between donors, patients, and staff as a liaison. Advocated for patients and families and assisted in understanding hospital policies, procedures, and services. Provided emotional support and guidance during stressful times. Investigated and documented patient and family complaints and grievances. Collaborated with medical staff, administration, and other departments to promptly resolve issues. Ensured satisfactory resolution of patient and family concerns through diligent follow-up. Facilitated clear communication between patients, families, and healthcare providers. Worked with hospital leadership to develop and implement policies improving patient experience. Maintained accurate and detailed records of all patient interactions, complaints, and resolutions.

●Fostered ongoing support and engagement from VIP donors by building and managing relationships with contributors of $25M+.

●Secured donations of $10k-$25k for Mayo Clinic by cultivating and referring high-potential donors.

●Guaranteed high-quality service for executive, international, and medallion patients by addressing their needs.

●Streamlined patient intake processes by implementing procedures and coordinating arrivals and logistics for Alter patients.

●Optimized operations at Rochester and Jacksonville Mayo Clinic locations while managing high-volume activities.

●Elevated VIP donor experiences by orchestrating visits to Mayo Clinic locations in MN and FL.

ReMax Results – Rochester, MN 2001 – 2018

Residential & Commercial Real Estate Agent

Oversaw the entire sales process and property listings, ensuring seamless transactions and accurate presentations. Built strong client relationships, providing tailored real estate solutions and negotiating favorable sales contracts. Coordinated closings and managed land and commercial development projects, collaborating with loan officers, title companies, and contractors. Prepared nonprofit project plans, handling design, site acquisition, zoning, and funding. Conducted regular training sessions, set performance targets, and fostered a collaborative team environment to enhance skills and knowledge. Utilized CRM systems for tracking leads and client interactions while networking with industry professionals and representing REMAX in the community.

●Developed and implemented effective sales team strategies, selling over 500 residential homes and generating $16M annually.

●Drove over $50M in commercial property sales, specializing in nonprofits, churches, schools, and commercial organizations.

●Led a high-performing 3 real estate agents, building community trust with VIP decision-makers and executive leaders across nonprofits, developers, investors, government institutions, and national corporations.

●Enhanced strategic planning by analyzing clients' financial statements, market trends, and investment performance.

●Cultivated strong relationships with philanthropic, executive, and VIP clients, significantly boosting donations.

●Achieved the prestigious RE/MAX TEAM Lifetime Achievement Award for outstanding sales and client satisfaction.

●Secured top rankings, placing 1st in Rochester and 3rd in Minnesota for total real estate sales production.

ADT-Tyco International – Minneapolis, MN 2000 – 2001

Sales Manager / Regional Sales Manager

Developed and implemented a comprehensive regional sales strategy, driving alignment with company business goals and achieving significant growth. Analyzed market trends and competitor activities to identify new business opportunities, leading to increased market share. Conducted regular performance reviews and coached team members to achieve their full potential. Built and maintained strong client relationships by addressing and resolving issues promptly, guaranteeing client satisfaction and retention. Collaborated with marketing, product development, installation, and servicing departments to support sales initiatives and increase customer satisfaction.

●Earned a sales management award for exceptional revenue growth, showcasing strong leadership and sales acumen.

●Steered a multi-million-dollar budget and drove sales growth across Wisconsin, Minnesota, North Dakota, and South Dakota.

●Successfully sold security systems to 4000 stores nationally for Brown Shoe Group, including Famous Footwear.

●Hired, trained, and guided 22 sales representatives, developing effective B2B security system sales strategies.

●Turned around the Midwest Region from last place to 3rd nationally within the 1st year.

●Accomplished recognition as a Top Performing Sales Manager for outstanding performance.

●Elevated company ranking from #19 to #3 within one year through strategic leadership and sales excellence.

●Created a unified team that identified and met customer needs by delivering quality service and improving client satisfaction.

●Kept oversight of industry trends, regulatory issues, and customer service to stay ahead.

●Participated in board meetings and presented data to executive members, contributing to strategic decision-making.

EARLIER EXPERIENCE

Regional Healthcare Sales Representative, Simplex-Tyco International, Milwaukee, WI

Achieved national recognition as the top sales producer in the healthcare industry. Exceeded annual B2B sales goals by 200%. Delivered compelling PowerPoint presentations to corporate executives, negotiating and selling a Simplex Fire Protection System network to Aurora Healthcare for 153 locations.

EDUCATION

Completes 12 Hours of Master's in Business Administration in Leadership, Colorado Christian University, 2021

Bachelor of Arts Degree in Biblical Studies, Criswell College, Dallas, TX, Honors Graduate 3.63 GPA

PROFESSIONAL DEVELOPMENT

Licensed Florida Real Estate Agent

Florida, Real Estate Sale License, #SL3432755, 04/2019 to 30/2025

Minnesota Real Estate Sale License, #40596832 & #20280688, 16/2001 to 30/2022

Certified Commercial Investment Member (CCIM), Candidate

CCIM Interest-Based Negotiations for Commercial Real Estate

CCIM 101: Financial Analysis for Commercial Investment Real Estate

CCIM 102: Market Analysis for Commercial Investment Real Estate

CCIM 103: User Decision Analysis for Commercial Investment Real Estate

CCIM 104: Investment Analysis for Commercial Investment Real Estate

Contact this candidate