Sales Enablement Manager

Kelly Wong

Brisbane, CA ***** 530-***-**** *************@*****.*** linkedin.com/in/kellywong530 SALES ENABLEMENT MANAGER

Dynamic and results-driven Sales Enablement Manager with extensive experience in developing creative learning programs and aligning system enablement efforts with business needs. Proven ability to lead cross-functional teams, manage internal processes, and facilitate seamless onboarding. Expertise in developing training to support product launches and internal processes, with a keen interest in technology and building innovative learning experiences. Passionate about enhancing customer success and operational excellence in fast-paced environments. Sales and Business Development Experience

JLL SPARK GLOBAL VENTURES

Enablement and Partnerships Lead November 2022—November 2023

• Led enablement and championed nationwide rolled for e-learning platform (Tangelo.ai), accelerating new hire onboarding by 45% and developing new use cases.

• Optimized sales technologies (Tango and Seismic), reducing time-to-market by 50% and enhancing cross- functional collaboration.

• Developed training programs to increase sales productivity by 20% that supported 50+ portoflio startup rollouts. Business Operations Lead May 2021—November 2022

• Directed a cross-functional team to launch Spark’s inaugural website, increasing the investment pipeline by 70%.

• Collaborated with sales leadership to define sales processes and streamline onboarding, cutting time-to-market from 6 to 3 months and strengthening relationships with portfolio companies.

• Spearheaded initiatives that aligned sales enablement with global and regional business objectives, resulting in 20% productivity increase and over $10M in revenue growth. JONES LANG LASALLE

Enablement Specialist – Research December 2018—May 2021

• Redesigned onboarding programs to improve brokerage pitch effectiveness, reducing onboarding time by 60 days and increasing pitch win rate by 25%.

• Conducted weekly training sessions for over 150 brokers and researchers, equipping them with market insights and tools.

• Leveraged performance data to identify skill gaps and enhance sales effectiveness, iterating training programs to directly contribute to revenue growth.

VERACYTE

Reimbursement Specialist June 2018—December 2018

• Automated claim identification process, resulting in expedited cash collections and AR team’s effectiveness.

• Led strategic realignment of sales coverage and training initiatives, improving contract compliance and execution, and enabling specialists to expedite case appeals by 50%.

• Guided customers on billing rights and compliance regulations, improving overall customer satisfaction.

[ENCLOSED]

Operations Intern January 2018—May 2018

• One of three employees, launched feedback surveys to assess product satisfaction and identify areas for improvement for the company and services.

• Managed communication with over 20 vendors, ensuring timely product receiving and shipment delivery.

• Evaluated fulfillment center operations, providing leadership with cost-reduction suggestions that saved $10,000. Certifications

Sales Enablement Professional — HubSpot Academy

Education

SAN FRANCISCO STATE UNIVERSITY Bachelor of Science, International Business May 2018

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