Administrative Assistant Customer Service

Breauna Dixon

202-***-****· Washington, DC *****] · **********@*****.***

IT HELP DESK TECHNICIAN

Administrative Assistant with 10+years of excellent communication skills & customer service skills. I have expertise in usage of basic office equipment including, multi-line phone, fax machines and computers. Proficient in Microsoft office, excel, outlook, and publisher. I am seeking a position as an admin support where I could utilize my skills to excel within your company.

WORK EXPERIENCE

Dream Blue Investments, LLC

Accokeek, MD 9/2021-present

Administrative Support Intern

Manages the day-to-day clerical operations of a real estate investment startup company.

Utilizes Microsoft 365 to maintain electronic filings of purchases, vendor orders, and banking transaction.

Manages company debit card purchasing with $1,500 daily spending limit and electronic payments with $5K daily spending limit.

Investigates pricing for materials and service.

Maintains CEO’s schedule of calls and meetings with investment partner(s) and contractors

Petite Treats By Lee Lee Temple Hills, MD Oct. 2018- Sept 2021

Administrative Assistant

Record order request, appointments and events calendar, manage purchasing logs and electronic filing system, promotions, email, and social media inquires, and customer meetings.

Creator of digital marketing materials utilizing MS Word, MS Publisher, Adobe Acrobat, MS PowerPoint, and Canvas to create original graphics and perform PDF file conversations.

Oversees and manages all social media advertising content.

Performs on-site event display set up and breakdown, sales, and advertising/ promotions.

Demonstrates ideas to clients

Peet’s Coffee & Tea Washington, DC Sept.2016-Feb. 2017

Retail Associate

Performed customer service duties to include assisting customers with product selections, answering customers with products selections, answering customer inquires, and processing, sales transactions.

Maintained store appearance to include sweeping and mopping floors, and cleaning front displays and windows of store front.

Maintained supply inventory log and restocked products.

Performed store clerk duties including changing and adjusting coffee machines on a time rotating schedule, weighing, and grinding coffee beans, and kept cold bar stocked.

Maintained the tables and kept them clean and sanitized and completed orders over the phone and online

EDUCATION

Goodwill Excel Center- 1776 G Street NW, Washington, DC 20006

Business Administration Communications Certification

PROFESSIONAL SKILLS

Adaptability

45wpm

Problem solving

Data Entry

Strong Work Ethic

VOLUNTEER EXPERIENCE

Charting Assistant- Silver Spring, MD May 2011- July 2014

Montgomery County Health Fair Dental

Assisted hygienist with recoding of patient medical and dental histories, and charting patient oral conditions as dictated.

Assisted managers with transporting patients to the x-ray rooms.

Charting Assistant

May 2013-July 2014

Deamonte Driver Dental Mobile Unit

Assisted hygienist with recoding of patient medical and dental history.

Charted patient oral conditions as dictated

PROFESSIONAL MEMBERSHIPS

Howard University Dental School – Washington, DC Feb. 2012- Feb.2014

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