Front Desk Property Manager

QUAZI RAFIUL ALAM

**** * ****** ***, ***** FL ***34.

Telephone- +1-656-***-****

E-mail – **********@*****.***

SKILLS SUMMARY

Strong interpersonal skills with a proven ability to build positive relationships with clients and guests in hospitality settings.

Proficient in handling guest inquiries, resolving issues promptly, and ensuring exceptional customer satisfaction.

Experienced in hotel operations including front desk management, reservations, and guest services.

Skilled in property management tasks such as maintenance coordination and facility oversight.

Efficient in cash handling procedures and point-of-sale systems, ensuring accurate transactions.

Adaptability to new technologies and procedures to enhance overall service delivery in hospitality environments.

Advanced computer skills including MS Office (Word, Excel, PowerPoint)

EDUCATION

MASTERS IN INFORMATION SYSTEMS (MIS)

Griffith University, Australia

PROFESSIONAL EXPERIENCE

QRAC Management SDN BHD

Operational Hotel & Property Manager

Malaysia

Instapay

Supervisor

Malaysia

Mondial Assistants

Customer Assistant for European Automobiles

Australia

Compliance Officer

ISS Security, Australia

Lakeshore Hotel

Operational Manager

Bangladesh

Assistant Project Coordinator

Japan International Cooperation Agency (JICA), Bangladesh

EXTRA QUALIFICATIONS

PeopleSoft 7

Certificate II in Security Operations, Australia

Senior First Aid, Australia

IELTS – Band Score 6.5, Bangladesh

HOBBIES

Traveling, Socializing, Watching movies, Playing cricket and Other Sports.

REFERENCES

Ms. Munia Khan Ms. Hasina Mamataz

Aunt Wife

Contact: +1-678-***-**** Contact: +1-656-***-**** Email: *********.***@*****.*** Email: ******.*******@*****.***

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