Project Management Customer Service
Resume:
Summary
Driven individual, with over five years' leadership experience, customer service, sales, and project management. Motivated to produce results efficiently while maintaining a positive approach to everyday opportunities by keeping a strong and uplifting attitude.
Skills
Information Management, Project Management, Communication skills, Microsoft office, Leadership Experience, Time Management, Construction Management
Experience
Journeyman
Climate Pros • Grand Prairie, TX
03/2023 - Present
Review blueprints to understand build requirements, inspect and prepare sites for construction operations, measure and cut pipes according to plans, collaborate with other trades to ensure finished systems while using all appropriate personal protective equipment.
Project Manager
Tarrant Roofing LLC • Fort Worth, TX
08/2020 - 01/2023
Started in roofing sales where I worked directly with homeowner's insurance adjusters to get all claimed damages paid for correctly, also responsible for planning and controlling every stage (from pre-inspection of every component of a roof including decking and other damaged property, through to completion of repairs) of roofing installations or repairs to residential properties while ensuring and maintaining quality for multiple concurrent construction projects including new construction on year three. In this position I maintained relationships with builders, inspected every roof for quality, and ensured work was up to municipal code. Life Insurance Agent
The Washington Agency • Fort Worth, TX
01/2020 - 11/2020
Maintained and continually built rapport with large client base to customize insurance plans for individual clients needs. Provided an open dialogue to educate and inform client base of details of specific policies in order to create a transparent and easy to understand outline of terms of each life insurance policy. Realtor
Morine Group, REALTORS • Arlington, TX
12/2018 - 02/2020
Advised clients on market conditions, prices, mortgages, legal requirements, and other legal requirements involved throughout the transaction process. Promoted sales of properties through advertisements, open houses, and multiple listing services. Self generated client leads to buy, sell, or rent real estate though cold-calling, door knocking, and utilizing mailers.
Sales Representative
Living Spaces • Grand Prairie, TX
03/2019 - 12/2019
Continually expanded knowledge of product line. Coordinated demonstrations to showcase functionality and features of Romeo Garza
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Arlington, TX
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products. Identified and qualified customer needs and developed sales strategies. Negotiated and ended days profitable with consistent success rate. Provided training and mentor-ship to two newer team members. Associate
American Hotel Register Company • Carrollton, TX
04/2016 - 11/2018
Managed projects requiring small team for example; unload, palletize, and organize products. Counting and auditing any missing or damaged product(s), organized products, processed customer orders, checked orders into designated bays in accordance to shipping route and location. Assisted in maintaining warehouse compliance with OSHA safety standards. Shipped an average of 8 containers a day. Operated heavy machinery such as standard forklift, pallet jacks, and reach lifts to replenish low inventory.
Education
Life and Health Insurance - LC# KT839
Texas Department of Insurance • Fort Worth, TX
10/2019
Real Estate Sales - LC# 0709891
Champions School of Real Estate • Fort Worth, TX
12/2017
Fossil Ridge High School • Fort Worth, TX
08/2015
References
Director of New Construction at Tarrant Roofing - Chris Spencer
Head of Sales Force at Living Spaces - Herlinda Escobar
Head of Operations at American Hotel Register Company - Ermerson Nunez
Construction Manager at Climate Pros - Dean Gallegos
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