Data Entry Customer Service
Resume:
Coppell, TX *****
*********@*****.***
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SUMMARY
Dedicated and adaptable professional with a
proactive attitude and the ability to learn
quickly. Strong work ethic and effective
communication skills. Eager to contribute to
a dynamic team and support organizational
goals. Experienced in fast-paced
environments and adaptable to last-minute
changes. Thrives under pressure and
consistently earns high marks for work
quality and speed. Results-oriented
individual with a passion for continuous
learning and innovation. Known for
leveraging analytical thinking and creativity
to solve problems and deliver high-impact
solutions in fast-paced environments.
SKILLS
• Butterflies, needles
• Collections
• Blood Glucose Monitoring
• Specimen Collection
• Clinical Documentation
• Patient Monitoring
• Attention to Detail
• Appointment Scheduling
• Punctual and Dependable
• Customer Service
• Database Administration
• Document Control
• Order Processing
• Document processing
• Medical Billing
• Data Entry
• Document Scanning
• Computer Skills
• Multitasking
Zoila Angel
EXPERIENCE
September 2023 - Current
Health Technician Texas Health Resource Flower Mound, TX October 2021 - August 2023
Technician Health Phlebotomys Medical City Las Colinas HCA Irving, TX Phlebotomy: Venipuncture Order of Draw Dispose of biomedical waste in accordance with standards
June 2016 - September 2021
Health Technician Baylor Scott Center Frisco, TX May 1995 - June 1999
Technician health and Phlebotomy Clinical Endocrinology Laboratory
• Clean facilities or sites
Select equipment, materials, or supplies for cleaning or maintenance, Clean and disinfect all areas of the hospital to provide quality services to our patients using AIDET rules
•
• Verify that the patient has everything they need. Collaborated with colleagues from different departments to resolve customer issues quickly.
•
• Provided remote support for customers when needed.
• Completed scheduled appointments on time to drive quality service.
• Finger & Heel Sticks Finger Stick Capillary Maintain medical records
• BloodCultura
Participated in training to maintain technical expertise and proficiency on applicable equipment.
•
• Clean facilities or sites
Select equipment, materials, or supplies for cleaning or maintenance, Clean and disinfect all areas of the hospital to provide quality services to our patients using AIDET rules
•
• Verify that the patient has everything they need
• Enter the patient's data for admission and keep track of the materials needed.
• Assisted in developing policies related to safety protocols for EVS technicians. Implemented new technologies such as automated systems or robotics into daily operations when appropriate.
•
• Venipuncture Order of Draw Dispose of biomedical waste in accordance with standards
• Finger & Heel Sticks Finger Stick Capillary Maintain medical records
• BloodCultur
EDUCATION
January 2023
Texas School of Phlebotomy
Texas School of Phlebotomy, Irving, TX
January 2021
Hudson Community College
Hudson Community College, Union City, NJ
windows, Exel, Powerpoint
January 2000
GED
Hudson Community College, Union City, NJ
January 1998
U.I.T.A - College Business Administration/Marketing and Publicity U.I.T.A - College, CARACAS, VENEZUELA
LANGUAGES
Spanish:
Native/ Bilingual
English:
Professional
CERTIFICATIONS
CERTIFICATION PHLEBOTOMYS AND HOME HEALTH AIDE
CERTIFICATION ADMINISTRATION
CERTIFICATION ADVERTISING AND MARKETIN
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